Refrigeration Shift Leader

7 days ago


City Of London, United Kingdom JLL Full time

Join to apply for the Refrigeration Shift Leader role at JLL. We are seeking an experienced Refrigeration Shift Leader to oversee critical cooling operations at an iconic department store in Knightsbridge. This role requires technical expertise in commercial refrigeration systems and strong leadership skills to manage a team maintaining temperature‑controlled environments across one of London’s most prestigious retail locations. To support the day/night site‑based Service engineers both technically and logistically. Ability to perform all engineers’ duties, participate in the OOH emergency stand‑by coverage, and quote and secure additional reactive work and projects. Main Duties and Responsibilities Provide technical and practical support to day/night shift service engineers. Manage daily service operations of the store. Health and safety management of site‑based service operations and staff. Maintain effective communication with contracted customers. Recruit Service Engineer resources. Interact and support Projects BU. Create and maintain comprehensive technical documentation (e.g., F‑Gas logs inc CO2/Glycol/A2L). Ensure all engineering processes and decisions are well‑documented. Client relationship management. Provide regular updates on high‑profile jobs, risks, and issues to senior management. Work with office to help complete KPI deadlines on PPMs and reactive work. Prepare technical reports as required. Encourage and facilitate ongoing learning and skills development within the team. Identify potential risks and develop mitigation strategies. Identify opportunities for process improvements and innovations. Lead efforts to implement new tools, technologies, and methodologies. Communicate effectively with stakeholders, including clients and project managers. Translate technical concepts into non‑technical terms for various audiences. Stock management, keeping critical parts and consumables at a good level. Essential Skills and Qualifications Relevant service supervision experience in the Retail Refrigeration sector and service operations. Ability to interface with client and provide technical expertise. Good technical knowledge of RAC systems and equipment. Good commercial and negotiation skills. Ability to operate on own initiative and as part of a team to achieve agreed targets and objectives. Proactive, can‑do attitude. Excellent interpersonal and communication skills. Availability to work overtime when required. Good working knowledge of Microsoft Office (Excel, Word). Time Served Refrigeration Engineer. CITB Safety Passport. City & Guilds 2078 / 2079 F‑Gas Refrigerant Handling. City & Guilds 207 – Refrigeration & Air Conditioning. NVQ1, 2 & 3 – Refrigeration & Air Conditioning. Pressure Testing Competency. Specific Compressor Manufacturers Training Courses. Controls and Strategy experience. Product courses on chillers beneficial. Location: London, England, United Kingdom Referrals increase your chances of interviewing at JLL by 2x. #J-18808-Ljbffr



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