Support Worker

1 week ago

St Albans, United Kingdom Hightown Housing Association Full time

Homelessness Support Worker

Location: Martin House & Hatfield Road, St Albans
Hours: Full-time (37.5 hours per week) on a rota basis
Salary: £25,857 per annum

Are you someone who thrives on making a real difference? Join us as a Support Worker and be part of a team that empowers adults experiencing homelessness to take back control of their lives.

This is more than a job, it’s a chance to inspire hope, build trust, and support people on their journey to independence.

You will support two rewarding services, Martin House, a vibrant space with self-contained flats and shared gardens that foster creativity and connection, and Hatfield Road, a smaller, hands-on setting where you will build strong, supportive relationships with five residents.

What You Will Be Doing:

Creating tailored support plans that reflect each person’s goals and strengths
Encouraging independence through everyday skills like cooking, cleaning, and budgeting
Delivering compassionate, personalised support that recognises each individual’s unique experiences and needs.
Supporting access to healthcare, appointments, and community services
Engaging residents through creative, informal activities
Ensuring a safe, secure, and positive environment
Helping people set and achieve meaningful, life-changing goals
Working independently with a mix of weekday and weekend shifts.

About You:

We are looking for someone with experience as a support worker who brings:

A positive, can-do attitude and a genuine desire to help others thrive
Strong communication skills and adaptability to different needs
Reliability and flexibility, including availability for weekends and bank holidays
A commitment to equality, diversity, and person-centred care
A full UK driving licence and access to a vehicle (Business Insurance will be required if successful).

We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.

Hightown Benefits:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£25,857 pa for a 37.5 hour per week
Workplace pension scheme and life assurance of three times your annual salary
Mileage paid for car usage
Annual bonus based on satisfactory performance
Monthly attendance bonus
Ongoing professional development and training to help you deliver outstanding support
Employee assistance helplineAppointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.

We are an Equal Opportunities & Disability Confident Employer

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