Regulatory Officer 1 – Packaging Waste

Regulatory Officer 1 – Packaging Waste - 32526 Environment Agency Job Description Are you passionate about the environment? Join us and help create a cleaner, safer and healthier environment for people and wildlife. Our producer responsibility work ensures that packaging waste is recycled in the UK or safely abroad – ‘right waste, right place’. As a Regulatory Officer you will be key to planning, monitoring and delivering compliance and enforcement activity within your area of waste regulation to drive a circular economy. This role is based in the Packaging South team within Collections & Packaging Regimes, part of Waste Markets and Shipments. Responsibilities Undertake audit and enforcement work, both desk‑based and in the field Collate, analyse and use complex data to support evidence‑based regulatory decisions Answer technical queries; interpret and diagnose problems and develop solutions Develop further relationships with customers and stakeholders Handle confidential and sensitive information in line with data protection guidelines Contribute to the development and improvement of processes, procedures and operational instructions Work with businesses to bring them into compliance and investigate non‑compliance, including interviews and case‑file compilation for legal teams Respond to incidents as required, including availability for incident roles and business continuity support Support flexible working arrangements, including job share and hybrid working Qualifications and Skills We are looking for people with varied experience who can demonstrate the following capabilities. Waste industry or regulatory experience is not required – full training will be provided. Effective, organised and able to prioritise Confident and assertive IT and computer literate Comfortable with numbers and handling large data sets Passionate about the environment and eager to learn Handle confrontational situations Adapt communication style to suit different audiences Integrate into a team Record information accurately Must hold a full, valid UK driving licence and be willing to travel and drive as part of the role. Benefits Competitive salary and attractive pension scheme Flexible working hours including flexi‑leave 25 days annual leave plus bank holidays (pro‑rated) Apprenticeships and opportunities for in‑work qualifications Role‑specific License Requirements Full UK driving licence. Application Notes We welcome flexible working patterns for all vacancies, including job share. Please clearly indicate your preferred working arrangements in your application. Competence assessment questions: Takes Decisions and Solves ProblemsDescribe an example of a problem you solved by using relevant information and exploring options: What was the problem? How did you identify the best solution? What was the result? Communicates EffectivelyDescribe a time when you used a range of communication methods to present your views convincingly: What messages were you communicating? How did you adapt your style to suit different audiences? Influences and Persuades OthersDescribe a time you persuaded someone or a group to do something they resisted: What was the situation? What challenges did you face? How did you influence their mind? Additional Information Artificial intelligence may support your application, but all examples and statements must be truthful, factual, and directly from your experience. Plagiarism or AI‑generated content presented as your own can lead to withdrawal or disciplinary action. We are committed to diversity and inclusion. We also have a Guaranteed Interview Policy to support applicants with disabilities whose application meets the minimum criteria. For civil service applicants, the Environment Agency is not part of HM Civil Service. Please contact your HR team to confirm your status. Contact: sarah.edwards@environment-agency.gov.uk or carol.brockelsby@environment-agency.gov.uk #J-18808-Ljbffr