GREATER MANCHESTER: Customer Service Apprentices

Location: Ashton under Lyne or Fallowfield Salary: Applicable National Minimum Wage Closing Date: 12/12/2025 Join our team at Ashton under Lyne Are you ready to join a dynamic team at either our Ashton under Lyne or Fallowfield, Greater Manchester branch? We’re on the lookout for two Customer Service Apprentices with a keen interest in being trained in all aspects of the timber/building supplies industry. Someone with a willingness to learn and with excellent communication skills. The candidate will need to be tidy and methodical in their approach as well as hard‑working, reliable and an excellent team‑player. A positive and friendly personality is always a requirement in this person‑to‑person trading environment. Putting people at the heart of what we do With 185 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on. With a nationwide network of branches supplying timber, building and plumbing and heating materials, kitchens, bedrooms and bathrooms and a dedicated manufacturing division supplying timber engineering services, the Howarth Timber Group is focused on providing market leading choice, quality, service and value. Built on a passion for service and people, we strive to set the highest standards in the quality of our products, in the continuity of supply and in every aspect of customer service and support. Quality products and processes are what drive our passion, but people are central to everything we do and it’s thanks to our loyal workforce that we’ve built a strong and successful business. Responsibilities Serving customers, both at the sales counter and over the phone. Use of our sales computer system to enable goods to be charged to both our cash and account customers. Assist in the understanding and correct selection of the range of products which our customers require. Sorting stock deliveries in the shop, maintaining a tidy and safe environment for both customers and work colleagues. Other duties and responsibilities express and implied which arise from the nature and character of the post within the branch as deemed by your line manager. Requirements GCSE English and Maths plus three other subjects (Grade 4 or above) Proficient in written English, with a keen attention to detail Excellent PC skills including Microsoft Office The candidate will be required to commit to completing all applicable internal and external training courses, including our own Howarth Online Academy learning modules. You’ll be an enthusiastic, approachable and motivated person with a proactive and ‘can do’ attitude. You’ll also be team oriented with a strong sense of responsibility. You’ll need to be available to work full‑time: Monday to Friday inclusive plus alternate Saturday mornings (0800‑1200). Why choose Howarth Timber & Building Supplies for your next role? Howarth Timber Group is proud to have been officially recognised in The Sunday Times Best Places to Work 2025 🎖 We are a family‑owned company with a desire to provide colleague benefits that are truly valuable. Benefits include but are not limited to: 31 days’ holiday, inclusive of Statutory Bank Holidays Option to buy up to an additional 5 days’ annual leave per annum or sell up to 3 days’ annual leave per annum Length of service awards Cycle to work scheme Contributory pension scheme Company sick pay Enhanced paternity and maternity pay Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line) Benefits Hub (inc. discounts on gift cards, travel, cinema tickets, to name a few) Colleague Merchant Branch discount Opportunity to participate in a volunteering role for one working day per year – fully paid by the Company Excellent training and development and scope for career progression Get in touch Applicants should put their application in writing enclosing their CV to Rob Bailey, Regional Manager, by email to rbailey@howarth-timber.co.uk. #J-18808-Ljbffr