CX Technology Lead: Self‑Service AI

5 days ago


Greater London, United Kingdom SharkNinja Full time

A leading lifestyle product company located in the UK is seeking a CX Technology Lead for Self Service AI & Automation. This role drives innovative self-service solutions and AI tools to enhance consumer and agent experiences. The ideal candidate will have over 10 years of experience in service operations and digital transformation. They will lead strategic initiatives while managing hands-on improvements. This position offers a hybrid working model and focuses on creating exceptional service journeys.
#J-18808-Ljbffr



  • Greater London, United Kingdom SharkNinja Full time

    About Us SharkNinja is a global product design and technology company with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world. The company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another, allowing SharkNinja to...


  • London, United Kingdom SharkNinja Full time

    About UsSharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to...


  • Greater London, United Kingdom Sabio Group Full time

    A dynamic technology company is seeking a Regional AI Commercial Specialist to drive AI adoption across the UK. This role requires a strong understanding of AI technologies and CX ecosystems, as well as 8+ years of experience in sales. The successful candidate will lead client workshops, influence deal strategies, and collaborate with Sales Leaders. Benefits...


  • Greater London, United Kingdom Genesys Cloud Services, Inc. Full time

    A leading technology company seeks a Senior Principal CX Advisory Consultant to engage executive stakeholders, design transformation programs, and contribute to AI-powered solutions. Ideal candidates will have over 10 years of experience in customer experience consulting, exceptional stakeholder management skills, and a passion for innovative technologies....


  • Greater London, United Kingdom Amazon Full time

    A leading technology company in Greater London is seeking an Applied Scientist for its Trust CX Innovations team. The role focuses on leveraging generative AI technologies to enhance customer trust in Alexa+. Responsibilities include leading research in AI, developing innovative solutions, and collaborating with cross-functional teams. Candidates should have...


  • Greater London, United Kingdom Genesys Full time

    A global tech company is seeking a Senior Principal CX Advisory Consultant to join their team in London. This role involves engaging executive stakeholders, leading complex transformation programs, and driving adoption of AI-powered solutions to enhance customer experience. Candidates should have extensive experience in consulting across multiple industries,...


  • London, United Kingdom Davies Full time

    We are the consulting division of Davies, accelerating business, technology and people performance across financial services including banking, asset and wealth management, insurance and other highly regulated industries We are currently seeking a CX Technology Consultant to join our team on a permanent basis within our Customer Experience (CX) practice in...


  • Greater London, United Kingdom Genesys Full time

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • AI Engineer

    1 week ago


    Greater London, United Kingdom Siena AI Full time

    AI Engineer Join to apply for the AI Engineer role at Siena AI. Meet Siena Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just...


  • London Area, United Kingdom Templeton & Partners - Innovative & Inclusive Hiring Solutions Full time

    About the OpportunityA leadingdigital transformation and change management consultancyis expanding its Strategy & Transformation practice and seeking aCX Strategy & Transformation Consultantto help shape customer-centric innovation for global clients.If you have a background indigital strategy, CX transformation, or change consulting—particularly from aBig...