Triage Clinical Nurse Specialist

Salary: Agenda for Change Band 7 £56,276 - £63,176 pa WTE (pro rata for part time hours), dependent on experience (includes HCA Supplement) Length of tenure: Permanent We are looking for an experienced Triage Clinical Nurse Specialist with proven ability to implement and oversee triage systems and protocols to ensure safe, timely, and effective patient flow. Knowledge in Clinical Triage in line with NHS Pathways and Advanced Telephone Triage. This post requires you to act as the first point of clinical contact for the patient, following patient referral. They will identify and respond to the immediate specialist palliative care needs, through direct liaison with the patient, carer or other involved health and social care professionals. Key responsibilities To play a lead role in receiving and managing referrals made to the hospice Triage all incoming referrals considering patient’s stated symptoms to determine the appropriate level of care required to safely meet the patient’s specialist palliative care needs Utilise agreed resources and guidelines to effectively assess, prioritise, advise, schedule patient care management or refer patient when necessary to other appropriate health and social care agencies To ensure a timely, responsive, supportive and effective service for the benefit of all stakeholders involved in the patient referrals Manage all aspects of the referral system to the hospice – identifying appropriateness, urgency, and level of priority. Work collaboratively with internal and external partners to support the coordination and management of patients referred to the hospice, and ensure care is planned to meet the individualised and dynamic needs of the patients, and those close to them. Use assessments and interventions as opportunities to train, coach and mentor clinical staff and visitors to the hospice about specialist palliative care practice. Skills and experience required Registered Nurse with bachelor’s degree level training in palliative/end of life care or related subject and extensive experience working within a specialist palliative care field. Advanced assessment skills. Critical Thinking Skills Able to demonstrate knowledge of disease trajectories and treatment effects Advanced Communication skills Enthusiasm and a flexible attitude to working Ability to work autonomously and as part of a team The successful candidate must be able to travel with ease across our catchment area (a current UK driving licence is desirable). Benefits We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu) Cycle to work scheme and interest‑free season ticket loans available Free eyesight test for DSE users and a contribution towards the cost of glasses 25% store discount in Trinity shops Life assurance cover Lots of opportunities to attend exciting and high‑profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party Regular ballots for donated free tickets and prizes Access to courses of free counselling See the full list of benefits of working for Royal Trinity Hospice Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds. How to apply If you have the skills and experience, we’re looking for, please complete the online application below. For an informal chat or visit please contact Adebusola Olalekan‑Sule, Head of Clinical Hub on 0207 787 1000 NB: This advert may close earlier than the stated closing date if we receive suitable applications Closing date: Sunday 30 November 2025 Interview date: Monday 8 December 2025 Download the Job Description and Person Specification Download the Recruitment Pack Apply Online See the full list of benefits of working for Royal Trinity Hospice All successful applicants will be subject to DBS, Occupational Health and Reference checks. #J-18808-Ljbffr