Deputy Head of Catering- Contract Catering

2 weeks ago

Brighton, United Kingdom Blue Arrow Full time

We are seeking an experienced Deputy Head of Catering to join our team at a reputable Contract Catering Site. Working alongside another Deputy Head of Catering, you will support the Head of Catering in delivering a professional, high-quality catering service. You will play a key role in maintaining standards, ensuring compliance, and meeting agreed objectives for the location. Position Deputy Head of Catering Reports to Head of Catering Responsible for Shift Supervisors, Hospitality Assistants Key Responsibilities Health & Safety Management: Ensure all Health & Safety and food safety procedures are understood and followed by the team; maintain accurate records and compliance with statutory regulations including COSHH and allergen management; conduct risk assessments and monitor hygiene standards; report accidents and near misses promptly; maintain equipment in good working order. Team Leadership: Support the Head of Catering in managing day‑to‑day operations and staff performance; delegate tasks effectively and ensure shift coverage; lead and motivate the front‑of‑house team to deliver exceptional service; oversee staff training, inductions, and appraisals, ensuring compliance with safer recruitment practices. Service Delivery: Ensure high standards of food presentation and service at all times; manage hospitality bookings and oversee functions to agreed standards; monitor customer feedback and implement improvements; maintain strict adherence to allergen and dietary requirements. Financial Management: Assist with payroll, budgeting, and cost control in line with financial targets; manage staff rotas and monitor labour costs; support the Head of Catering with financial reporting and procurement processes. Customer Experience & Innovation: Maintain strong relationships with the Site and respond to changing customer needs; introduce new service styles and food concepts to keep menus fresh and engaging; support marketing initiatives and themed events to enhance the dining experience. What We're Looking For Proven experience in catering management within education or contract catering. Strong leadership and communication skills. Excellent knowledge of Health & Safety, food hygiene, and allergen management. Ability to manage budgets and deliver outstanding customer service. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. #J-18808-Ljbffr

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