Customer Support Advisor
2 days ago
On Holiday Support Advisor We are recruiting for a number of brand new On Holiday Support Advisors to join us in February 2026. As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on inbound calls, offering solutions and resolving queries. You’ll identify customers’ needs, resolve complaints, assist in emergency situations, and protect their welfare. You’ll work with the On Holiday Support Team Leaders and Duty Managers for support. You’ll be working in our Holidays Operations Centre (HOC) located at our HQ in Luton. The HOC is the heart of our customer operations at easyJet holidays, supporting customers whilst they are on holiday with us—providing advice or guidance, resolving complaints, handling emergencies or incidents while they are at the resort. These are seasonal roles, employed on a permanent contract but not rostered to work between November and March. You will work a mixture of day and night shifts on rosters of 5-on/5-off, 4-on/5-off, and 5-on/4-off. What You’ll Bring To The Team Ideal if you have experience working in a fast‑paced, demanding customer‑facing environment. You should be confident dealing with stressful situations, able to work at pace and handle a high volume of calls, an excellent communicator, and passionate about delivering the highest standards of customer service. Fluency in English is essential; other European languages are a bonus. You must be able to work shifts and be comfortable with the seasonal nature of your contract. What’s In It For You Competitive base salary plus an all‑inclusive benefits package: company‑wide bonus scheme, private medical cover, 5% pension contribution, share options, life assurance, and a flexible benefits range you can tailor to your needs. Access to heavily discounted flights for yourself and your loved ones, free easyJet Plus membership, annual holiday vouchers, and a generous annual leave entitlement. We’re committed to supporting our team with development opportunities and a welcoming atmosphere. The possibilities are endless. How To Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we may bring the closing date forward, so please apply promptly. The Recruitment Process Initial application – submit your CV through our careers site. Video interview using our “Willo” platform. Completion deadline 28 December 2025. In‑person assessments week commencing 5 January at our HQ in Luton. Successful candidates join us on 12 February 2026. About EasyJet Holidays Ready to make your next move? Join a team with unstoppable drive and passion at easyJet holidays. Since 2019, we’ve delivered brilliant holidays at unbeatable prices. We’re building remarkable teams and modern ways of working. Join the UK’s fastest‑growing tour operator and one of the Best Workplaces in Travel. Location: United Kingdom – London Luton Airport. #J-18808-Ljbffr
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Customer Support Advisor
2 days ago
Luton, United Kingdom easyJet Full timeWe are recruiting for a number of brand new On Holiday Support Advisors to join us in February 2026. As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on in‑bound calls, offering solutions and resolving queries. We go the extra mile to identify our customers’ needs and resolve their complaints, dealing with...
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Customer Support Advisor
4 days ago
Luton, United Kingdom easyJet holidays Full timeWe are recruiting for a number of brand new On Holiday Support Advisors to join us in February 2026.As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on in-bound calls, offering solutions and resolving queries. We go the extra mile to identify our customers’ needs and resolve their complaints, dealing with challenges,...
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Customer Support Advisor
2 weeks ago
Luton Airport, United Kingdom easyJet Full timeWe are recruiting for a number of brand new On Holiday Support Advisors to join us in February 2025. As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on in-bound calls, offering solutions and resolving queries. We go the extra mile to identify our customers’ needs and resolve their complaints, dealing with challenges,...
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Customer Support Advisor
6 days ago
Luton Airport, United Kingdom easyJet Full timeWe are recruiting for a number of brand new On Holiday Support Advisors to join us in February 2026. As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on in-bound calls, offering solutions and resolving queries. We go the extra mile to identify our customers’ needs and resolve their complaints, dealing with challenges,...
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Customer Advisor
1 week ago
Luton, United Kingdom Boots Full time260998BR **Customer Advisor**: Luton, The Mall Permanent Full-time **The hourly rate for this role is £12.40 and up to £14.13 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable...
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French Speaking Customer Support Advisor
4 days ago
Luton, United Kingdom easyJet Full timeWe are recruiting for a French Speaking On Holiday Support Advisors to join us in July 2025.As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on in-bound calls, offering solutions and resolving queries to our French Customers. We go the extra mile to identify our customers’ needs and resolve their complaints, dealing...
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Customer Advisor
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Luton, United Kingdom B&Q Full time**About the role** **Customer Advisor - Building** **Full time - 39 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q Luton** We believe anyone can improve their home to make life better. Every day, we give our...
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Customer Service Advisor
2 weeks ago
Luton, United Kingdom Page Personnel Finance Full timeThis customer service advisor role, based in Luton, is a great opportunity for an individual keen to start a new role ASAP. This role will be varied and will be on an initial temporary basis but could go permanent. **Client Details** The client are a public sector and government organisation who are keen to add a new customer service advisor to a great...
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Luton, United Kingdom easyJet holidays Full timeA leading UK holiday operator is seeking On Holiday Support Advisors to join their team in February 2026 in Luton. The role requires providing exceptional customer care by resolving queries and supporting customers during emergencies while on holiday. Successful candidates must have experience in fast-paced environments and be fluent in English. Competitive...
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Luton, United Kingdom easyJet Full timeA leading holiday support service in Luton is seeking On Holiday Support Advisors to provide exceptional customer care during holidays. The role involves dealing with customer queries, resolving complaints, and Handling emergencies, all while working a mix of day and night shifts. Ideal candidates will possess robust customer care experience and excellent...
