Complex Complaints Specialist – Hybrid Role

**Complex Complaint Specialist**: Location: Stoke On Trent / Hybrid (Blended home working) Onsite a minimum 8 days per month at the Stoke on Trent Contact Centre Working Hours: Full Time 37.5 hours weekly rotating Monday to Sunday 8-8 Including Bank holidays Hybrid At Vodafone UK we believe that through collaboration and connection we can achieve great...

A leading telecommunications company in Stoke-on-Trent is seeking a Complex Complaints Specialist to manage complex customer complaints and foster customer loyalty. This on-site role involves working 2-3 days per week and offers a dynamic environment. Ideal candidates will have proven complaint handling experience, excellent problem-solving skills, and a...

VodafoneThree - Complex Complaints Specialist Join to apply for the VodafoneThree - Complex Complaints Specialist role at VodafoneThree. Location: Stoke‑on‑Trent (onsite twice per week) + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full‑time 37.5 hours per week – Rotating shifts Monday to Sunday between...

Location:Stoke-on-Trent (onsite twice per week) + HybridSalary:Excellent basic salary plus bonus and Vodafone benefitsWorking Hours:Full time 37.5 hours per week – Rotating shifts Monday to Sunday between 8 am to 8 pm including Bank holidays (365 days per year)Interviews to be held Jan 2026 with successful candidates starting in March 2026HybridWe believe...

Location: Stoke-on-Trent (onsite twice per week) + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week – Rotating shifts Monday to Sunday between 8 am and 8 pm, including Bank holidays (365 days per year) Interviews to be held Jan 2026 with successful candidates starting in March 2026 Hybrid...

Location: Stoke-on-Trent (onsite twice per week) + HybridSalary: Excellent basic salary plus bonus and Vodafone benefitsWorking Hours: Full time 37.5 hours per week - Rotating shifts Monday to Sunday between 8 am to 8 pm including Bank holidays (365 days per year)Interviews to be held Jan 2026 with successful candidates starting in March 2026HybridWe believe...

Staffordshire and Stoke-on-Trent Integrated Care Board is looking to appoint a part-time Band 5 Complaints Officer to join the Patient Services Team, working Wednesday to Friday. The postholder will manage a portfolio of cases and will be required to manage this in accordance with the relevant legislation and associated guidance, working autonomously and...

**Technical & Regulatory Complaints Consultant** **Stoke-On-Trent** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but...

**Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform - discounts for over 800 retailers - 25 days holiday (rising...

**Complaint Intervention Officer** **Purpose of the role** Working within a busy Customer Relations department, you will be responsible for the management of all newly received complaints, ensuring that they are logged, acknowledged promptly. Utilising strong written and oral skills, you will work with customers to achieve a desirable resolution, liaising...