Transport Operations Manager

Transport Operations Manager Location: Hereford About Us Welcome to a company where innovation meets passion We are dedicated to building a diverse and talented workforce that drives our success. Our team thrives on collaboration, creativity, and making a positive impact. We believe in fostering a dynamic work environment where every member can grow and excel. If you're looking for a place where your ideas are valued and your career can flourish, you've found it Job Description We are looking for an enthusiastic Transport Operations Manager to join our team. You will be responsible for overseeing the resourcing, organising and supervising the transport activities. Leading and motivating a team of circa 80, including drivers and office staff. Key Responsibilities Lead, manage and motivate the team of circa 80 (including drivers and office staff over multiple sites) to ensure that its people and assets are used effectively to attain maximum performance in terms of commercial contract efficiency, profit and client service levels. Develop strategic plans to include continuous improvement with the General Manager and customers. Ensure customer service exceeds expectations through effective communication and achievement of KPIs. Commercial experience to include: P&L accountability and to take all necessary actions to achieve the targeted profit and commercial aims/Tenders of the operation. Anticipate and manage changes generated by business growth and changing customer requirements. Direct resources to ensure services are delivered in line with contractual customer requirements. Coordinate operations with other depots or out-based locations to ensure consistency and quality of service is maintained throughout. Ensure processes are in place to exceed the customer's requirements. Demonstrate a positive approach to the operation, identify potential risks and opportunities and act accordingly to protect profit targets. Maximise the use of resources by using assets efficiently by planning ahead. Ensure that drivers develop and maintain excellent customer relations. Recommend to the General Manager continuous improvements in operational requirements as they affect transport operations. Ensure operation within the limits of LGV legislation in relation to 'O' licence conditions, drivers' hours and vehicle maintenance. Safe Systems of Work must be observed and followed at all times. This includes maintaining standards of personal hygiene, as detailed in SSOW and Company Rules Book, especially wearing of uniform and PPE at all times. All Company Health & Safety policies and rules must be observed. You are responsible for ensuring that you do not put yourself or others at risk by your actions; you must report any hazards to your manager immediately. Required Experience Qualifications: Must hold international or national CPC qualification and have previous Transport Management experience. Legal Compliance: Strong understanding of legal compliance, driver's hours, and WTDs. Change Management: Proven track record of leading successful change. Customer Relationship Management: Experience in managing customer relationships. Management Skills: Strong evidence of management skills and making key business decisions. Team Motivation: Ability to advise and motivate the team to deliver results. Presentation Skills: Ability to present to senior key contacts and external customers. Communication Skills: Excellent verbal and written communication skills. Stakeholder Engagement: Strong stakeholder engagement skills. IT Skills: Proficient in MS Office with strong analytical abilities for reviewing data and reports. Why Join Gregory Distribution Ltd? Competitive Salary: Remuneration package is competitive and will be discussed at interview. Hours: Monday to Friday 08:30-17:00. Training: Monthly Courses for a variety of areas. Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more. Career Growth: Explore opportunities for professional development within our expanding business. Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*. Extras: Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day. Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program. Team Environment: Be part of a strong culture of teamwork and collaboration. How to Apply If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient application Eligibility Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. Contact Us For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. Note to Recruitment Agencies We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. *Subject to terms and conditions. #J-18808-Ljbffr