Product Designer

Job DescriptionRoyal Voluntary Service has an opportunity available for a Product Designer to join our Product Team, working from home. You will join us on full‑time, fixed‑term contract for 12 months, and in return, you will receive a salary ranging from £50,434 to £54,037 per annum.Royal Voluntary Service is a historic charity that mobilises volunteers to support individuals, local communities and public health services across the UK.We’re currently undergoing a significant digital transformation programme and as part of this work, we have launched GoVo, a cutting‑edge greenfield platform to ignite a volunteering revolution. This includes a design system specifically built by Royal Voluntary Service for GoVo.The OpportunityWe are seeking a skilled and motivated Product Designer to help guide the design of this platform.This is a highly collaborative role working in a cross‑functional team to help understand user problems, develop iterative design options, and test ideas extensively to make sure we understand and meet our user’s needs.This role requires strong communication skills and problem‑solving abilities in addition to deep user understanding. This role will also work closely with the tech team and the rest of the product team to ensure a high‑quality user experience on GoVo.Location : Home Based with National travelHours : 35 hours per week, Monday to FridayJob RequirementsThis is what we're looking for :KnowledgeA strong understanding of Agile development practices and methodologiesA good understanding of user‑centred design and interaction design principlesUX research methods and usability testingStrong knowledge of application design practices, technologies, and methodologiesSkillsWireframing and prototyping tools e.g. FigmaTask management tools e.g. Jira, Monday.comDocument collaboration tools e.g. ConfluenceAbility to communicate effectively at all levelsAbility to prioritise and manage multiple activities, workloads, and objectives in accordance with agreed deadlinesExperience3+ years professional experience in UX design with a strong portfolio showcasing web and app‑based projects.Job ResponsibilitiesThis is what you'll be doingDesigning intuitive and elegant solutions that solve user and business problems and meet specified requirementsBuilding customer focused features which prioritise discovery, ease of use and delightBuilding back‑office featured which prioritise efficiencyUsing user‑centred design principles and practices to shape the user journeyIterative user research, testing, and qualitative analysisCarrying out 1 : 1 user interviews or group interviews to get rapid qualitative feedbackManaging user testing at scale using a testing platform to get feedback from a wider range of usersDeveloping design systems and rapid prototypingQuickly testing and validating new ideasBuilding out shared components in our design system which make it easy for all team members to quickly build innovative but consistent designsWorking with product management to create and scope features and see them through to deliveryBeing involved with the design of features at every stage of the development processThis is how you'll be doing itCreativity – Produces creative and original ideas and solutions. Likes to find and explore new ways of doing things. Comes up with alternative possibilities and options.Drive and Determination – Is ambitious and determined to succeed. Readily accepts and very much enjoys a challenge and is motivated by having stretching objectives to meet. Is energetic and works hard in order to achieve results.Information Gathering – Enjoys dealing with and refers to factual data. Likes to be well informed and understands the finer details. Prefers to access a wide range of information and opinion before making decisions and when solving problems.Planning and Organising – Thinks things through well in advance and maps out future activities and resources, taking the key stages, requirements and timescales into account. Likes to monitor to ensure that things are implemented and delivered effectively.Quality Orientation – Pays attention, is precise, checks, and completes things. Focuses on getting things right and seeks to ensure that decisions and solutions minimise risk. Adheres to policy and standards.Team Working – Enjoys participating in group activities and likes to work with other people. Is ready to collaborate with and support others and is willing to cooperate and compromise for the overall good.Written and Oral Communication – Talks readily and confidently to groups and individuals. Often playing a leading and influential role in debate and discussion. Writes in a clear and concise manner using appropriate style and language for the reader.Equality, Diversity and InclusionValues difference and sets a positive example of inclusive behaviour in all interactions and promotes practices that celebrate equality and diversity in the workplace and the communities we serve. Is an active participant and encourages others to engage effectively with charity wide inclusion activities.Job BenefitsA salary ranging from £50,434 to £54,037 per annum26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)Volunteer leave - 2 paid days (pro rata)Ten weeks’ company sick pay following successful completion of probationA great pension scheme with 8% employer contributions2 x Base Salary Death in Service Benefit, subject to qualificationEnhanced Family Leave schemesAn employee benefits package that gives access to an exclusive rewards website to get discounts and cashback onlineA 24‑hour doctor line, financial support with dental / optical and other therapiesA free and confidential employee assistance programme with up to six face‑to‑face counselling sessions includedOpportunities to discuss flexible workingOpportunities to develop new skills and progress your careerThe chance to make a positive, lasting impact that changes lives, communities, and societyIf you feel have the skills and experience to become our Product Designer please click ‘apply’ today – we’d love to hear from youThe closing date for this role is 12 January 2026. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lotAt Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.Join Royal Voluntary Service and together we can change lives, change communities, and change society. #J-18808-Ljbffr