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Customer Escalations Supervisor — Mon-Fri, 30 Days Holiday
2 weeks ago
A leading appliance service provider in Chester-le-Street is seeking a Customer Escalations Supervisor to manage escalated customer cases. The role involves resolving complex complaints, supporting team performance, and ensuring compliance with SLAs. Ideal candidates will have a strong background in customer service and excellent communication skills. This full-time permanent position offers a salary of £25,935 per annum and various employee benefits.
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