Administrator - Beighton

AdministratorLocation: Beighton, S20 1AHContract: Till 27th Dec 2026.ObjectivesTo ensure that Health & Safety procedures are adhered to at all timesTo ensure that all work completed is accurately charged in accordance with customer contractsTo assist in raising purchase orders and maintaining records as requiredResponsibilitiesTo answer all inbound calls in a polite and professional manner logging the details accurately in Salesforce.comTo build strong relationships with both external and internal customersTo ensure prompt resolution of complaints with a strong focus on customer retentionTo assist credit control with outstanding debts by way of query resolutionUnderstand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.comTo fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislationTo undertake any other such duties as may reasonably be required within the Service CentreTo undertake any training and development as requiredTo support the Administration Coordinator in ad hoc projectsSkills & QualificationsNumerate and PC literate with good telephone manner and interpersonal skillsAbility to work on own initiative in high pressure environmentAttention to detailInterfacesInternal: Administration Coordinator, Customer Experience Team, Service Manager, Service Coordinators, Drivers, Workshop Manager, Fitters, National Accounts staff, Head Office staff, Sales TeamExternal: Customers, Suppliers, Statutory Authorities (eg. HSE inspectors, Police), Members of the PublicGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. #J-18808-Ljbffr