Deputy Domestic Services Manager

Overview Job Title: Deputy Domestic Services Manager Location: Wythenshawe Hospital, Wythenshawe, England, United Kingdom Salary: £32,000 per year + excellent Sodexo benefits Hours: 40 hours per week, 5 days over 7 Blue Light Card available What You'll Do Ensure delivery of best-in-class customer service for staff, patients and visitors in both Domestic and Patient Dining Services. Ensure compliance with all Company and Trust policies and procedures, proactively addressing issues to maintain high standards and smooth operations. Monitor and maintain high levels of client and service user satisfaction through regular assessments and surveys, ensuring we meet and exceed expectations. Recruitment and management of direct reports, including development of their skills. Ensure health and safety standards are understood and delivered across all hospital operations. Collaborate with the Finance team to support delivering budgeted profit and turnover for services and accounts. What You Bring Strong operational background in Domestic services, facilities management and/or catering sectors. Experienced leader who is effective directing others. Strong understanding of consumer trends in relation to retail and food service. Experience in a hospital environment and comfortable operating at ward level with a strong bedside manner. Knowledge of food hygiene. Strong understanding of Microsoft Office and general IT systems. Willingness to get involved with a flexible approach to working. What We Offer Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme for legal/financial advice and work-related or personal issues. Access to a free health and wellbeing app with rewards, a 24-hour virtual GP, and other services. The Sodexo Discounts Scheme (24/7) and/or prepayment cashback card. Money insights and financial benefits via the Salary Finance Platform. Membership in the Sodexo Retirement Plan. Death-in-Service benefit for colleagues who pass away while employed by Sodexo. Opportunities for growth and learning and development tools. Cycle to Work Scheme. Volunteering opportunities to support worthwhile causes. Flexible and dynamic work environment. Competitive compensation. Full training and full protective uniform supplied. About Sodexo At Sodexo, our purpose is to create a better everyday life for everyone to build a better life for all. As the global leader in services that improve Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with diverse experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We administer a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Attachments UK Rewards and Benefits Guide. 2025.pdf Deputy Hotel Service Manager - JD.docx Additional information Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Facilities Services #J-18808-Ljbffr