Technical Advisor

Technical Advisor – Monitoring and Data Systems Team – 32406 The Environment Agency is fully committed to having an inclusive workforce that reflects the communities we serve, and welcomes applications from people with diverse backgrounds. We offer flexible working patterns for all our vacancies, including job share. The team you will join is the Monitoring Data & Systems Team (MDS). We manage important Environmental Monitoring systems and datasets. You will join a multi‑disciplinary team supporting and learning from colleagues while analysing and improving data that underpins our work. The Technical Advisor helps manage these systems and data and provides support to users. You will fulfil a multi‑purpose role, working on our Water Quality systems and data, but will also be expected to support other systems and data as needed. You will work closely with team members and can expect to be involved in the following: Set up and manage users Supporting users and resolving issues, especially when we move to our new My Environment application Updating, improving and maintaining datasets Responding to internal and external data requests Supporting our system improvement and upgrade projects Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. We’ll provide a generous benefits package, including annual leave, pension, and flexible working arrangements, as well as extensive training and apprenticeships for career development. Experience and Skills Required Experience of working with large complex datasets. Someone who is willing to develop and learn new technical skills and apply these skills across our monitoring data and systems. A motivated, organised, friendly and helpful person with an eye for detail, comfortable working in a dispersed team environment. Someone who is proactive and enjoys solving problems. Excellent written and verbal communication skills; able to convey complex technical information to both technical and non‑technical audiences. Ability to build and maintain strong relationships, deliver through others and provide excellent customer service. Other Desirable Experience / Skills Experience of using and managing environmental monitoring data systems Experience of using PowerBI, Access, Excel, Python, SharePoint Online and R A working knowledge of water quality monitoring Contact and Additional Information Work location is flexible, but you must have a base at one of our offices across England and have a presence there. We offer hybrid home/office working but some travel is expected for meetings. We expect to hold interviews via MS Teams towards the end of December/beginning of January. We’ll confirm interview dates for candidates invited to interview. An apprenticeship is available for the successful candidate. If you would like to discuss the role further please contact: Damian Pharoah – damian.pharoah@environment-agency.gov.uk Assessment Competence 1 – Data and Information Management Description Using the STAR technique can help when formulating your answers. Describe: Collects, analyses, interprets, records, manages, develops, and shares data, material, or information appropriately for a variety of purposes. Competence 2 – Takes Decisions and Solves Problems Description Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. Competence 3 – Focuses on Customers and Partners Description: Consults and collaborates with customers and partners effectively through awareness raising, education and combined projects, ensuring buy‑in to initiatives and the beneficial promotion of the Environment Agency’s duties and policies. Legal and Equal Opportunity Statements The Environment Agency is a non‑departmental public body. If you are applying from the Civil Service you may not be a Crown Servant and may not be eligible for continuous service. If you are currently working in local government, you may be eligible for continuous service for redundancy purposes. For more information, contact your own HR team. We are fully committed to having a diverse and inclusive workforce and welcome flexible working patterns for all vacancies, including job share. We also have a Guaranteed Interview Policy to support those with a disability whose application meets the minimum criteria for the post. Artificial intelligence can be a useful tool to support your application. All examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn and internal candidates may be subject to disciplinary action. We subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. #J-18808-Ljbffr