Early Help Advisor

7 days ago


King's Lynn, United Kingdom Norfolk County Council Full time

Early Help Advisor – West Organization: Norfolk County CouncilLocation: Kings Lynn and West NorfolkContract: PermanentHours: 37 per weekSalary: £31,537 – £33,699 per annumGrade: G Overview The role is full‑time (37 hours per week) covering Kings Lynn & West Norfolk. It involves telephone and occasional face‑to‑face contact with families and focuses on prevention, early help, safeguarding and support for children, young people and families up to 25 with special educational needs. Key Responsibilities Support families and partner organisations to navigate pathways to early help and support through the Family Hub network. Work directly with the public and partner organisations, assessing verbal, written and face‑to‑face support requests to determine the most appropriate response. Gather information with internal and external colleagues to provide high‑quality outcome‑focused support, advice and guidance to partners, children, young people and their families. Liaise with internal and external partners to support families in identifying their own natural network of support, promoting the use of an Early Help Assessment and Plan (EHAP) to coordinate support and reduce the need for professional involvement where possible. Ensure children and young people are adequately protected in line with the Local Safeguarding Children Partnership (LSCP), departmental policy, procedures and relevant legislation. Qualifications & Skills Good knowledge of issues impacting families and pathways of early help support. Experience of capturing conversations and sharing information, advice and guidance meet a family’s needs. Confidence using IT packages such as Teams, SharePoint and caseload management systems. Benefits Competitive salary Generous holiday entitlement Health and wellbeing services including fast‑track physiotherapy and a free counselling service Flexible working opportunities (flexi‑time, part‑time, remote and hybrid) depending on role Employee discounts via Norfolk Rewards, a Blue Light card, relocation expenses, advance of work travel expenses Local Government Pension Scheme with generous employer contributions Tax‑efficient pension and new bike schemes, car lease scheme for low‑emission vehicle Referral bonus for successful referrals Access to full terms and conditions Contact For an informal discussion regarding this vacancy please contact Nikki King, Early Help Team Manager on 01603 222533. Application information Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. Redeployment closing date: 02 December 2025 at 23:55All other applicants closing date: 10 December 2025 at 23:55 Internal (current employees) applications can be made through myOracle using a Norfolk email address. #J-18808-Ljbffr


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