SPS Global, Program Manager Operations

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for Overview Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Our goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, guided by the core values: Integrity – Collaboration – Relationships – Excellence – Creativity – Results. Location Hereford, England, United Kingdom. This full‑time role requires on‑site presence at the Hereford, UK Headquarters and includes occasional travel within the UK and overseas. Responsibilities Communicate with co‑workers, management, clients, and others in a courteous and professional manner. Coordinate and provide oversight of all security‑related issues and incidents concerning SPS operations. Implement procedures and protocols in the event of an incident or emergency. Maintain awareness of future planning requirements. Day‑to‑day liaison and planning of tasks with clients, SPS consultants, sub‑contractors, and third parties. Provide clients with cost proposals. Evacuation coordination as required. Manage co‑workers operating within the GRC Operations Room, including administration and management of team roster, overtime, and annual leave requirements. Formulate and maintain standard operating procedures for clients. Provide a standby point of contact to cover 24/7 for all GRC‑related requirements. Facilitate training exercises for clients. Monitor all intelligence, travel alerts, and logistical reports to provide timely and accurate guidance to clients. Support as required to embed security advisors. Oversee training for self and RCs requirements. Support the Ops Director Global Assistance as required. Undertake any duties as directed by the SPS/Concentric SLT. Qualifications Operational experience based on handling and management of security‑related incidents. IT literate, including Word, Excel, and Apple Mac operating systems. Small degree of travel away from GRC occasionally required. Compensation & Benefits Employee Assistance Program for personal needs. Enrollment into the pension scheme with SPS contributing 3% of salary. Credentity Protection – Eclipse Digital Protection by Concentric. Free access to our Risk Intelligence Dashboard and GEAR App for 24/7 trusted risk intelligence and remote support. Dedicated Security and Intelligence Training Programs for professional development. Coaching and Mentoring Opportunities. Pay Range £35,000–£37,000 per year. EEO & Inclusion Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion. We are an equal opportunity employer and encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Data Privacy Concentric Advisors and SPS Global protect the privacy and security of all applicants. Our GDPR and CCPA policies describe how personal information is handled. #J-18808-Ljbffr