Disputes & Chargeback Specialist — Lead Complex Resolutions

2 weeks ago


Cardiff, United Kingdom Capital on Tap Full time

A growing financial services provider in Cardiff is looking for a Subject Matter Expert in Disputes/Chargeback. You will lead complex dispute resolutions and collaborate with various departments to enhance customer service and internal processes. The ideal candidate will have experience in the financial sector and strong analytical skills. Join a hybrid work environment with a culture of inclusivity and innovation, offering extensive employee perks.
#J-18808-Ljbffr



  • Cardiff, United Kingdom Capital on Tap Full time

    As a Subject Matter Expert in Disputes/Chargeback, you will ensure exceptional customer service by expertly handling complex disputes and collaborating with departments to identify and implement process improvement opportunities. Lead the end-to-end resolution of complex disputes, including representments, pre-arbitrations, and arbitration submissions, while...


  • Cardiff, United Kingdom Capital on Tap Full time

    A financial services company in Cardiff seeks a Subject Matter Expert in Disputes/Chargeback to ensure exceptional customer service by expert handling of disputes and leading training initiatives. Ideal candidates will have experience in financial services, strong analytical skills, and effective communication abilities. This hybrid role involves...


  • Cardiff, United Kingdom Capital on Tap Full time

    Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by...


  • Cardiff, United Kingdom Capital on Tap Full time

    We're Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million...


  • Cardiff, United Kingdom Capital on Tap Full time

    As a Subject Matter Expert in Disputes/Chargeback, you will ensure exceptional customer service by expertly handling complex disputes, leading all team training, and collaborating with departments to identify and implement process improvement opportunities. Responsibilities Expertly handle complex disputes, representments, pre-Arbitrations and submissions,...


  • Cardiff, United Kingdom Capital on Tap Full time

    We're Capital on Tap 👋💳 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1...


  • Cardiff, United Kingdom Capital on Tap Full time

    We're Capital on Tap 👋💳 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1...


  • Cardiff, United Kingdom Capital on Tap Full time

    Were Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200000 businesses across the world and our goal is to help 1 million small...

  • Disputes Officer

    2 weeks ago


    Cardiff, United Kingdom Capital on Tap Full time

    Running a business is hard, we make it easier. We provide an all-in-one business credit card & spend management platform, built for SMEs. Over 200,000 small businesses have spent more than £8 billion on their Capital on Tap Business Credit Cards. **The Role**: This is an exciting and challenging position for a highly motivated, customer focused and...


  • Cardiff, United Kingdom Starling Bank Full time

    Our aim is to give customers clarity and control over their money, by allowing customers to manage it entirely through the Starling banking app. We are looking for a Card Dispute Associate to join our team on a full-time basis and support our growth for a next generation, digital bank. This team will work between 9am-5:30pm, Monday - Friday. The closing date...