Director Consumer Insight

3 days ago

Greater London, United Kingdom Universal Music Group Full time

Director Consumer Insight at Universal Music Group A Day in The Life UMG’s Global Insight team manages powerful data and research capabilities. The Consumer Insight team leads strategic insights and research for UMG’s labels and business units, supporting digital, commercial, and A&R teams. We are seeking a Director, Consumer Insight to drive core research with focus on strategic projects: concept testing, new market ideas, growth of non‑recorded business, AI consumer adoption, and more. This senior London‑based role reports to the SVP of Global Insight and acts as an in‑house consultant. Key Responsibilities Design and oversee qualitative and quantitative studies exploring consumer attitudes, motivations, and shopping behaviour across artist and fan ecosystems. Translate data and research findings into clear, strategic recommendations for revenue growth, product development, and fan engagement. Partner with analytics teams to interpret sales and performance data, turning signals into actionable consumer stories. Commission and manage external research partners where appropriate, ensuring high standards of design, insight, and storytelling. Partner with a wide range of UMG’s business verticals to drive growth. Collaborate across Global Insight in London, New York, and Los Angeles to integrate global insights into wider strategies. Work closely with label and central teams to embed thinking across artist campaigns and fan initiatives. Act as a thought leader, driving internal narrative on future business and new verticals. Represent Global Insight within senior cross‑functional forums, championing research and consumer understanding. Required Experience & Skills 7+ years’ experience in market research, consumer insight, or strategy – ideally within eCommerce, retail, or consumer brand sectors. Proven success translating consumer insight into commercial and digital strategy. Strong quantitative and qualitative research skills. Experience leading or advising cross‑functional teams in an in‑house capacity; agency or consultancy background valued. Exceptional communication and storytelling skills. Strategic thinker with commercial mindset and passion for music, fandom, and digital innovation. Personal Specification Visionary insight leader combining creativity with commercial focus. Entrepreneurial mindset with pro‑activity and autonomy. Collaborative, empathetic, able to inspire across disciplines and regions. Company Commitment to Equality We welcome all applicants and are committed to ensuring no applicant receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also support people with neurocognitive variations and provide reasonable adjustments during recruitment. Job Information Category: Data, Analytics & Business Intelligence Seniority level: Director Employment type: Full‑time Job function: Marketing and Sales Industry: Entertainment Providers #J-18808-Ljbffr

  • Director Consumer Insight

    3 days ago

    Greater London, United Kingdom Universal Music Group UK Full time

    Overview Music is Universal. It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does. Everyone is...

  • Strategic Director, Consumer

    22 hours ago

    Greater London, United Kingdom C&C Group Full time

    A leading drinks company is seeking a Director of CMI to lead consumer and market insights efforts. This role involves developing actionable consumer intelligence, supporting strategy formulation, and inspiring a skilled team in data analysis. Ideal candidates will have strong experience in brand strategy, commercial insight, and team management. The company...

  • Director, Consumer Insight for Music Growth

    3 days ago

    Greater London, United Kingdom Universal Music Group UK Full time

    A leading music company in Greater London is seeking a Director for Consumer Insight. This role focuses on leading and executing strategic research projects to drive growth and improve fan engagement. The ideal candidate will possess over 7 years of experience in market research, translating insights into commercial strategies, and leading cross-functional...

  • Director Consumer Insight

    5 days ago

    London, Greater London, United Kingdom Universal Music Group Full time £60,000 - £120,000 per year

    Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to...

  • Director, Consumer Insight — Shape Growth in Music

    3 days ago

    Greater London, United Kingdom Universal Music Group Full time

    A global entertainment company is searching for a Director of Consumer Insight to drive strategic projects and oversee consumer research. This senior role involves collaborating with cross-functional teams to develop actionable consumer insights that drive revenue growth and product development. Candidates should have over 7 years of experience in market...

  • Consumer Insights Director, Part-Time

    2 weeks ago

    London, United Kingdom Inspired Selection Full time £125 - £150

    Join to apply for the Consumer Insights Director, Part-Time role at Inspired SelectionSubmit your CV and any additional required information after you have read this description by clicking on the application button.Our client is a leading international publishing group known for their commitment to creativity, innovation and audience engagement across a...

  • Director of Consumer and Market Insight

    3 days ago

    London, United Kingdom C&C Group Full time

    C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s. About the Role As part of C&Cs strategy to be Value builders for our partners through the strength of...

  • Associate Director

    2 weeks ago

    City Of London, United Kingdom MrWeb Ltd. Full time

    This is the world's largest and busiest index of market research jobs. Associate Director - FMCG Consumer Insights UK / Fully Remote Working (UK-based applicants only) GBP 50-60,000 + good benefits - (posted May 7 2025) Job Spec: A blend of custom-built technology and insight expertise helps this well-established Insight Consultancy help its Global FMCG...

  • Consumer Insights Director, Part-Time

    5 days ago

    City Of London, United Kingdom Inspired Selection Full time

    Join to apply for the Consumer Insights Director, Part-Time role at Inspired Selection Our client is a leading international publishing group known for their commitment to creativity, innovation and audience engagement across a wide range of markets. They are seeking an experienced Global Insights Director (Interim) to lead their Global Consumer Insights...

  • Consumer Insights Analyst

    2 weeks ago

    Greater London, United Kingdom Haleon Full time

    Haleon Greater London, England, United Kingdom Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio...