Training and Resource Planner

Training & Resource Planner Permanent About the Role This exciting opportunity is ideal for somebody who is committed and willing to go the extra mile to help support our organisation’s development, as well as their own professional and personal development. The role involves providing daily co‑ordination of all operational resources across Greater Manchester, giving organisational and general support for colleagues and external customers around operational cover within GMFRS. This will include managing rosters and availability of operational staff in a highly effective and busy team and working alongside all levels of operational staff across the organisation. About You Our ideal candidate will be passionate about helping people. Excellent communication skills are essential for this position as you will be dealing with internal employees and external customers on a regular basis. You need to be able to use your own initiative when it comes to implementing new ideas that help with the development of our team and our future workforce. If you are keen to learn, enjoy working in a team, enjoy a challenge and have good people and organisational skills, this would be the perfect opportunity for you to develop and build the route to a career in Emergency Response. If you welcome responsibility, are highly organised and are able to prioritise tasks effectively and efficiently, we would love to hear from you Responsibilities Complete training course coordination which includes liaison with the Resourcing team, generating nominations through our internal system, delegate communication, booking of Corporate Trainers, booking facilities, catering and vehicles, contacting and liaising with suppliers and the recording of training. Liaison with senior officers to discuss and advise on upcoming and forecasted issues. Ensuring training/organisation rules are followed when planning training to ensure that operational cover is maintained throughout. Ensuring the correct personnel are on the right courses and that their training expiry dates do not overrun, monitoring waiting lists and organisational dispositions, creating nominations and issuing correct up‑to‑date joining instructions, managing cancellation requests, updating attendance records and checking evaluation returns and responses. Provide a point of contact, proactively responding to training activity queries in a timely manner through various methods of communication (telephone, email, MS Teams). Raising orders on our internal system, contacting suppliers to arrange deliveries, and ensuring the correct budget codes are used. Creating and maintaining databases to record training information which helps with the coordination of training. e.g. Change/Cancellation database, Trainer Skills database, Corporate Trainer Roster, Training Schedule, retirement/future movements databases. Represent the Service Delivery directorate in a professional and respectful manner. Remain confidential and comply with the Data Protection Act. Manage the shared mailbox and deal with telephone queries. Shift working of 7.25 hours on a shared rota between 07:30–17:00. About Us Greater Manchester Fire and Rescue Service is one of the largest Fire and Rescue Services in the UK with over 2,000 employees and 41 fire stations. Our purpose is to ensure that we save, protect and improve the quality of life of the people in Greater Manchester. Our Offer Commitment to diversity and inclusivity with 4 active staff networks for LGBT+, Black and Racially Diverse, Disability and Women’s Network. Hybrid Working. Family friendly policies including parental leave (maternity, shared parental, adoption, maternity support). Generous Annual leave scheme – 25 days + Bank Holidays per annum upon starting; after 5 years service increase to 30 days + BH; after 10 years increase to 32 days + BH. Local Government Pension Scheme. Employer investment in training and development, and professional sponsorship including CPD. Corporate travel loans. Cycle scheme. Discount scheme (MiRewards) on local and national high street brands. Health and wellbeing offer – Occupational Health and Employee Assistance programme. Modern city centre offices (role specific). Sports and welfare club. Equal Opportunities We welcome applications from all suitably qualified individuals, irrespective of age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. Recruitment Information Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register, the vacancy may be withdrawn or put on hold pending an outcome. For this opportunity you must be able to prove you have the right to work in the UK. We are not a licensed sponsor. Artificial Intelligence (AI) We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting. If you use AI to support your application, please give a brief explanation why to help ensure a fair selection process. Hybrid Working This role is part of GMCAs hybrid working scheme. It combines attendance at our Manchester city centre office or Fire and Rescue Service HQ in Swinton or other location with remote working, typically from home; the location of work is primarily dictated by the needs of the business. If appointed you will work with your manager to agree and regularly review the best working pattern for you, your team and your work. Seniority level Entry level Employment type Full‑time Job function Project Management and Information Technology Industries Business Consulting and Services https://www.greatermanchester-ca.gov.uk/ #J-18808-Ljbffr