Administrative Assistant

1 week ago


Dartford, United Kingdom NHS Full time

Job Summary We are creating Kent and Medway's first and only NHS Psychiatric Intensive Care Unit (PICU) for women. This role is for a dedicated, compassionate Administrative Assistant who will support the delivery of this vital service. The start date is March 2026, with onboarding, induction and training leading up to the first patient arrival in April 2026. Main Duties Provide direct secretarial and administrative support to in‑patient care, PIC Liaison Service, Reception, Management, Consultant Psychiatrist, Lead clinicians and the wider team. Maintain accurate patient records, file and record keeping (digital and physical). Support reception duties, including first point of contact for patients, carers and visitors, and manage interpreter bookings. Create and maintain spreadsheets, internal forms and regular reports within designated timescales. Schedule clinical meetings, manage diaries, and coordinate the generic team mailbox. Keep the reception office and displays up to date and maintain stock of office supplies. Qualifications & Experience GCSE (or equivalent) minimum grade 4 or above in Maths, English and ICT. Experience with MS Word, Excel, MS Teams or equivalent video conferencing. Strong diary management skills, deadline keeping and customer service experience. Exposure to working with people with severe mental health conditions (desirable). Experience with CRM systems or database handling, and complaint handling (desirable). Benefits Permanent, full‑time contract. Band 2 salary of £25,768 a year (inclusive of High Cost Area Supplement). High Cost Area supplement: 5 % of basic salary, £1,303–£2,198 per annum, paid monthly. Ongoing professional development and comprehensive induction programme. High Cost Area allowance and supportive work environment. Employment Details Reference number: 380‑AC0738 Location: Little Brook Hospital, Dartford (DA2 6PB) Contract: Permanent, full‑time Posted: 10 November 2025 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check is required. Employer Details Kent and Medway Mental Health NHS Trust Little Brook Hospital, Bow Arrow Lane, Dartford, DA2 6PB Website: kentmedwaymentalhealth.nhs.uk Equal Opportunities We are committed to equality and encourage applicants from all backgrounds, particularly those who can support the women of Kent and Medway in a specialist psychiatric setting. #J-18808-Ljbffr



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