Plumber (Reactive Works)

Plumber (Reactive Works) Location: Chesham, High Wycombe and travel across our property portfolio. About the Role As a key member of our Direct Labour Organisation (DLO) you’ll carry out a wide range of plumbing and general maintenance tasks across our homes. You’ll work independently, using your multi‑skilled expertise to deliver high quality repairs and maintenance with a strong focus on achieving first‑time fixes. This role will cover our core Buckinghamshire & Berkshire properties but you may also travel outside of these areas occasionally. We’ll equip you with everything you need to succeed: A fully stocked van with a fuel card All necessary tools and equipment A tablet to manage your schedule and documentation Key Responsibilities Carry out day‑to‑day plumbing and general maintenance tasks, including drainage repairs, to a high standard. Undertake associated tasks such as re‑tiling, boxing/bath panels, and making good after plumbing works. Diagnose and resolve plumbing issues efficiently, aiming for a first‑time fix wherever possible. Deliver a professional, courteous service that reflects our values and commitment to customer care. Follow all safety procedures, complete risk assessments, and maintain safe working practices. Accurately complete all required paperwork and digital records in line with company procedures. Use materials efficiently, maintain van stock, and take care of company assets. What We’re Looking For Must haves: City & Guilds (Part 1 & 2), NVQ Level 2, or equivalent experience or apprentice trained or minimum 5 years’ experience in plumbing. Strong knowledge of domestic plumbing repairs and fault‑finding. Experience with general building tasks such as tiling and decorating. Full, clean, valid UK manual driving licence. Excellent communication and organisational skills. Ability to work independently and as part of a team. Nice to haves: Experience working in social housing or with local authorities. For added brilliance: A proactive, customer‑focused approach with pride in delivering excellent service every time. Benefits Annual salary: £39,968 per annum 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme – up to 9.5% employer contribution via salary sacrifice Family‑friendly leave: Enhanced maternity, paternity, and adoption leave Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover) Life cover and income protection Flexible working – hybrid options, modern offices, free parking & EV charging 30+ qualified Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer‑recognition rewards platform Paid professional subscription (one per year) Working Hours & Additional Pay Hours and working pattern Participation in out‑of‑hours rota, with potential to boost base salary. Our Commitment We are committed to creating an inclusive workforce, reflecting and representing the diversity of the communities we serve. We encourage applications from disadvantaged socio‑economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Closing Date 17/12/2025 Seniority level Not Applicable Employment type Full-time Job function Management and Manufacturing Industries Non‑profit Organization Management #J-18808-Ljbffr