Product Support Engineer

1 week ago

Bedford, United Kingdom TLD Full time

1 day ago Be among the first 25 applicants This range is provided by TLD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Position Summary Develop and implement design solutions for products in the field and support technical inquiries by the sales and service organizations. Responsibilities Support field technicians by troubleshooting electrical and mechanical systems. Answer technical inquiries from outside sales offices. Review complex customer technical specifications for tender compliance. Perform root cause analysis and maintain statistical data for investigations of reported product deficiencies. Write technical service bulletins for field implementation. Monitor product demerit claims and liaise with project engineers and test technicians to develop solutions for customers. Develop and monitor test procedures consistent with design criteria for field use. Provide technical and design related feedback from sales and service to project engineers. Submit engineering change requests for the purposes of improving product design. Assist in writing and maintaining product technical manuals and datasheets. Assist in coordinating technical training for service technicians and customers. Occasional national and international travel to assist with field issues. Adhere to standards and procedures in the pursuit of ISO 9001. Maintain currency with respect to technical skills by attending training classes, technical courses, seminars, exhibitions, and trade shows as needed. Other assignments as designated by Department Manager. Profil Recherché Qualifications & Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Strong written, verbal, analytical and interpersonal skills Strong desire to work in a hands‑on environment where critical thinking is required Experience in a similar role/industry preferred. Attention to detail. Bachelor Degree in Electrical Engineering preferred. Computer skills: Microsoft Office and Adobe Acrobat Présentation De La Structure Powervamp is UK based company based in the heart of Bedfordshire. Our company forms part of the TLD group of companies. TLD is a French company (part of the Alvest group) operating in an international environment, a leader in the design, assembly, distribution, and after‑sales service of airport ground support equipment (GSE). Our products are used in airports around the world. https://www.tld-group.com. We develop innovative products (autonomous, hybrid, electric, and sustainable vehicles) and contribute to reducing the environmental footprint of the aviation industry. To actively face and participate in environmental challenges, TLD is committed: We are members of the 'Solar Impulse' foundation and the United Nations 'Global Compact' initiative, which aims to promote Corporate Social Responsibility (CSR). Seniority level Entry level Employment type Contract Job function Accounting/Auditing, Finance, and Legal Industries Industrial Machinery Manufacturing Referrals increase your chances of interviewing at TLD by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

  • Product Support Engineer

    5 days ago

    Bedford, United Kingdom Osborne Appointments Full time

    **Product Support Engineer WANTED!** **Based in Bedford.** **Reporting to the Product Support Manager.** **Monday - Friday, 8-4.30pm.** **We at OA have a rare role available for a Product Support Engineer who wants to look with a company which develops brand new aviation products and design.** They are looking for someone who has a hands on approach to...

  • Product Support Engineer

    2 weeks ago

    Bedford, Bedford, United Kingdom TLD Full time £48,000 - £80,000 per year

    Position SummaryDevelop and implement design solutions for products in the field and support technical inquiries by the sales and service organisations.ResponsibilitiesSupport field technicians by troubleshooting electrical and mechanical systems.Answer technical inquiries from outside sales offices.Review complex customer technical specifications for tender...

  • Product Support Specialist

    6 days ago

    Bedford, United Kingdom eRecruitSmart Full time

    We have an excellent opportunity for a competent and ‘hands on’ Product Support Specialist to join this global leader in the manufacture and supply of occupational hygiene and environmental monitoring equipment in Kempston, Bedford. About the company Our client is dedicated to reducing occupational and environmental health risks through effective...

  • Senior Aftersales

    2 weeks ago

    Bedford, United Kingdom Northampton Business Directory Full time

    A manufacturing company in Bedford is seeking an experienced Aftersales Manager to handle after-sales issues and lead a team of product support engineers. This role involves managing warranty claims, supporting pre-sales with technical expertise, and closely collaborating with production teams. The ideal candidate should have a background in mechanical or...

  • Field Service Engineer

    7 days ago

    Bedford, United Kingdom Redshore Full time

    Due to exciting growth an opportunity has arisen within this leading global engineering solutions provider for a Field Service Engineer to cover Bedford,Royston, Northam pton, Corby, Huntingdon,Cambridge, Haverhill, Newmarket, Bury St Edmonds and its surrounding areas. THE ROLE Reporting into the Service Manager it will be the role of the Field Service...

  • Strategic Aftersales

    1 week ago

    Bedford, United Kingdom Wallace Hind Full time

    A manufacturing firm in Bedford is seeking an Aftersales Manager to lead a team handling warranty issues, service support, and presales activities. You will engage with stakeholders at all levels and manage after-sales effectively while supporting technical sales teams and guiding projects to production. Candidates should possess strong budgeting skills,...

  • Technical Support Engineer

    6 days ago

    Bedford, Bedford, United Kingdom Intech Recruitment. Full time £30,000 - £60,000 per year

    Job Description Technical Sales Support EngineerBedford£competative to market ratesA long established manufacturer of high-speed special purpose machinery who supply leading global, blue-chip companies are now seeking a technical skilled mechanically biased engineer with previous service, maintenance and/or commissioning experience of motion production...

  • Field Service Support Engineer

    6 days ago

    Bedford, Bedford, United Kingdom Intech Recruitment. Full time £40,000 - £80,000 per year

    Job Description Field Service After Sales Support EngineerBedford£competitive to market ratesA long established manufacturer of high-speed special purpose machinery who supply leading global, blue-chip companies are now seeking a technical skilled mechanically biased engineer with previous service, maintenance and/or commissioning experience of motion...

  • Engineering Manager: NPI, Design

    6 days ago

    Bedford, United Kingdom Wallace Hind Selection LTD Full time

    A global capital equipment developer in Bedford is seeking an Engineering Manager to oversee design, R&D, and production engineering. You will lead a team of around 20 engineers, manage new product introduction, and ensure the growth and reliability of systems. Ideal candidates will have project management skills, experience in a multi-site operation, and a...

  • Field Service Engineer

    2 weeks ago

    Bedford, United Kingdom Redshore Full time

    A leading global engineering solutions provider is seeking a Field Service Engineer to service and maintain hi-tech production machinery across Bedford and surrounding areas. The ideal candidate will possess strong maintenance and fault-finding skills, alongside a background in electro-mechanical engineering. This role offers a competitive salary of...