Solutions Engineering Manager

3 days ago

City of Westminster, United Kingdom Fonoa Full time

At Fonoa, we’re on a mission to automate taxes for the digital economy. Global businesses face complex tax obligations when selling cross‑border, and Fonoa provides a single platform to automate compliance, from validation and tax determination to e‑invoicing and returns anywhere in the world. We work with some of the fastest‑growing digital companies globally, helping them stay compliant, scale confidently, and focus on growth rather than bureaucracy. What you will do As a hands‑on Solutions Engineering Manager, you’ll lead and scale a high‑performing team of Solutions Engineers. Based in London, you’ll partner closely with our Sales, Product, and Customer Success teams to drive technical excellence and customer outcomes throughout the pre‑sales lifecycle. Operate as a true player/coach supporting SEs while personally partnering with Account Executives on enterprise deals. Lead and develop an EMEA‑based team of Solutions Engineers to deliver world‑class tax/technical guidance and pre‑sales support. Shape and execute the Solutions Engineering strategy to support revenue growth and product adoption. Collaborate with Sales leadership to align SE resources with enterprise opportunities and customer segments. Develop scalable processes, methodologies, and enablement frameworks to drive operational excellence. Support high‑impact customer engagements, demonstrating Fonoa's platform value to technical and business stakeholders. Act as a cross‑functional bridge with Product and Engineering teams, translating feedback into product insights. Foster a culture of curiosity, accountability, and continuous learning across the SE organization. You would be a great fit if You have 7+ years of experience in technical pre‑sales, solutions engineering, or similar roles, including 3+ years in a leadership position. You have experience building and scaling SE functions in B2B enterprise SaaS, ideally within fintech, tax tech, or API‑driven platforms. You thrive at the intersection of technology and business, and can simplify complex concepts for diverse audiences. You are an empathetic leader who develops talent, builds trust, and drives results through collaboration. You are comfortable in high‑growth, fast‑paced environments and can balance long‑term goals with hands‑on execution. You have strong communication skills, executive presence, and a track record of influencing technical and commercial decisions. Extra points if you have experience in selling into the office of the CFO or indirect tax. As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns. #J-18808-Ljbffr

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