Hire & Sales Coordinator

7 days ago

Swansea, United Kingdom GAP Group Full time

OverviewOur team is the best in the industry - is it time for you to join us?The RoleOur nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.ResponsibilitiesProcessing all hire desk administration including customer and supplier queriesManaging approx. 40-50 incoming and outgoing hires per dayEnsuring sufficient stock levels to meet customer demand and maximise sales opportunitiesLoad checking vehicles and working effectively with the depot team of drivers and fittersResolving customer complaints and supplier issues efficientlyQualificationsPrevious experience of working within a high-volume hire desk role is essentialExcellent customer service skills with a focus on increasing salesEffective communicator with strong organisational skills and attention to detailProficient IT skills with working knowledge of MS Office including Outlook and ExcelStrong team player with the ability to work to own initiativeAlthough a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.About GAP GroupGAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.BenefitsCompetitive salary and bonus schemeUp to 25 days annual leave plus bank holidaysThe option to buy up to 5 days additional leaveContributory Pension SchemeLife AssuranceEmployee Welfare Fund (Company-funded social events)Cycle to Work SchemeHealth & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)So what next?If you fit the profile and are up for the challenge, we would love to hear from youTo apply all you need to do is upload your CV and complete our short application form and we'll take it from there.GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER #J-18808-Ljbffr

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