Store Colleague

Established in 2000, size? has since evolved into one of the most influential, leading streetwear brands that represent a community connected by fashion, music, sport and art. From supplying our customers with all of the finest brands in footwear, apparel and accessories from across the globe for over two decades, the size? brand has grown to include its roster of highly sought-after worldwide exclusive product releases – including collaborations with Nike, adidas Originals, New Balance, Reebok and many more. From showcasing and celebrating all things streetwear and the cultures that influence it through size? collections; to working directly with some of the UK’s most creative universities through size? syllabus, the size? franchises have evolved over the years to help play a core role in connecting us to our customers. Role Overview We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Responsibilities Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme. Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add‑on sales. Maintain high visual and merchandising standards by ensuring the shop floor is clean, well‑stocked, and displays are organized according to brand guidelines. Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines. Process sales transactions, including cash handling and card payments accurately. Upsell and cross‑sell products to maximise sales opportunities. Maintain stock levels on the shop floor and ensure shelves are well‑organized and appealing. Address and resolve customer queries in a professional manner. Work closely with other sales assistants and team members to achieve store targets. Key Performance Indicators Contribute to achieving or exceeding the store’s monthly sales target. Drive all additional KPIs including Units, Conversion, ATV, UPT. Achieve upselling or cross‑selling targets. Maintain a high Net Promoter Score. Ensure all stock on the shop floor is fully replenished. Qualifications & Experience A positive attitude towards a fast‑paced, customer‑focused retail environment. An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career and learn new skills. Confident interpersonal and communication skills that thrive in social situations through engagement with customers. Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits Company discount of 25% off a large number of products in‑store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to counselling services, digital health and well‑being advice through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications – earn while you learn and gain nationally recognised qualifications (England Only). Discounted gym memberships at JD Gyms. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental holiday allowance. Staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Seniority Level Entry level Employment Type Full‑time Job Function Sales and Business Development Industries Retail We are an equal opportunity employer. Women, Black and Asian, LGBTQ+ & disabled candidates are encouraged to apply. #J-18808-Ljbffr