Senior Office Administrator- Cwmbran

1 week ago

Cwmbran, United Kingdom Xeinadin Full time

Company Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships remains pivotal to our growth. It is our people who drive our business forward, and we offer them future‑focused career opportunities while supporting individual specialisms. Our regional offices of over 3,000 colleagues operate collaboratively, combining collective expertise to maximise potential. Job Title Senior Office Administrator – Cwmbran Information Vacancy No VN1709 Employment Type Permanent Location City Cwmbran Location Country United Kingdom Description Join our team as a Senior Office Administrator Reporting to the Area Practice Manager, this role combines administrative, organisational and relationship management responsibilities. Ideal for a detail‑oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group. Key Responsibilities Manage phone calls, ensuring professional and timely responses. Chase clients for required books and records to meet deadlines. Oversee scanning, filing and organisation of documents. Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines. Finalize and distribute accounts and personal tax packs to clients for approval. Assist the Hub Credit Controller in resolving debtor queries. Process invoices, write‑offs and WIP adjustments. Apply for HMRC and Companies House authentication codes. Allocate disbursements to clients and manage payments over the phone. Process and reconcile office petty cash and handle cheque payments. Schedule client appointments and coordinate the safe return of books and records. Maintain an inventory of IT equipment, including laptops issued to team members. Order office supplies and manage stationery stock. Provide project support to the Area Practice Manager as required. Key Requirements Proven experience in administration and a fast‑paced environment. Very high level of attention to detail and accuracy. Proficient with Microsoft Excel, Word, Outlook etc. Excellent time management skills – handling multiple and varied deadlines concurrently. Must be able to meet administrative deadlines. Additional Requirements Be able to work independently as well as part of a team. Organised, proactive, reliable and self‑motivated. Confident communicator with personnel at all levels within the business, both written and verbal. Model Office Based Salary Competitive Benefits Company Pension Scheme 25 days of annual leave + bank holidays Additional annual leave days from certain levels of seniority Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum Business closure over Christmas* Life Assurance x4 annual salary Enhanced family leave policies Enhanced Company Sick Pay Employee Assistance Programme – 24/7 support, free and confidential Corporate Discounts Platform Flexible Benefits Platform PMI single or family Critical Illness Cover Cash plan Cycle to work Eye care Dental Subject to exceptions and business needs #J-18808-Ljbffr

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