Commercial Subsidiary Group Relationship Manager

Commercial Subsidiary Group Relationship Manager – VP – Citi At Citi, a career means joining a team of more than 230,000 dedicated people from around the globe. You’ll have the opportunity to grow, give back to your community, and make a real impact. Job Overview The Citi Commercial Subsidiary Group (CSG) Relationship Manager is a strategic professional who stays abreast of developments within the field and contributes to directional strategy by applying insights in their job and to the business. They are a recognized technical authority, possess basic commercial awareness, and must have developed communication and diplomacy skills to guide, influence, and convince colleagues across areas and occasional external customers. Their impact is significant via complex deliverables, providing advice regarding the technology or operations of the business, influencing overall performance and effectiveness of the sub‑function. Responsibilities Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations Introduces solutions to clients in building and strengthening an effective portfolio Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs Works closely with Case Manager on the onboarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met Identifies cross‑sell opportunities to deepen and increase share of wallet Maximizes client experience by proactively sharing market updates, trends and intelligence Drives innovation in the solutions we provide and further developing our business where necessary and appropriate Executes strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB) Networks with clients to identify avenues for new business opportunities Administrates the credit relationship of the client, coordinating and supervising the entire process, ensuring proper application of policies and institutional processes Ensures compliance with regulatory requirements and Citi's policies/guidelines at all times Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications Ideally 6‑10 years of experience Sound knowledge of banking and investment products and processes, with a track record of providing banking and financial advice and solutions to clients Demonstrates sound credit skills and ability to structure complex deals, including capital market transactions Demonstrates advanced level Early Warning Detection skills Demonstrates advanced credit skills; able to structure all types of credit deals Ability to work effectively in a team setting Ability to coordinate multifunctional teams to provide an exceptional client experience Excellent interpersonal, communication and influencing skills (e.g., negotiation, consultative skills, leadership) Ability to work under pressure while making sound decisions Highly focused, able to rapidly identify key priorities and clearly communicate them Proactive approach to strengthening business relationships with clients, delivering a simple, secure and seamless client experience Passion for creating new business opportunities with existing clients and demonstrating innovative approaches to meeting clients’ needs Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients Quickly adapts priorities based on the latest data insights Education Bachelor's/University degree; Master’s degree preferred Certified Role & Certification Regime Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016. Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorized as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should consider the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self‑disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks. Equal Opportunity Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr