Breakfast Waiter/ Waitress

OverviewDakota Hotel based in Manchester City Centre are seeking a morning person and outgoing personality for the role of Restaurant Waitress/Waiter to work our Breakfast service. This role is ideal for those with evening commitments.Contract and Pay RateThe role carries a permanent contract with a minimum of 20 hours per week.Typical shifts will start at 06:00am, working any 5 days out of 7, including working weekends.Pay rate is national minimum wage plus tronc payments which are at least £1.34 per hourPrimary Role ResponsibilitiesGreet all guests as they come into the Grill, offering and serving tea, coffee and toast before taking their breakfast order.Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.Work closely with the Bar and Kitchen team to ensure the effective flow of communication.Maintain a comprehensive level of knowledge of our current breakfast menu to be able to offer guests recommendations, including understanding the allergens presence in dishesBenefitsSpecial discounts on stays and dining at any DakotaAccess to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchersSupport from our inhouse Mental Health ChampionsAdditional holiday day on the first anniversary of your employmentFamily-friendly flexible working optionsMeals on duty and uniformingBonuses to recommend a friend to join our team and every time you are mentioned on Trip AdvisorAccredited, certified compliance training given on employmentAccess to a suite of external, certified resources via our Learning Management SystemSupportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development PlanOpportunities to undertake both internal and external training courses, including potential for in-house ApprenticeshipsAbout Dakota HotelsDakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, where our inclusive culture was spotlighted.As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.Eurocentral | Edinburgh | Glasgow | Leeds | Manchester| Newcastle| Manchester Airport (coming soon)Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users.We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace.Applicant RequirementsThe successful applicant will have/be:At least 1 year working experience, ideally in a hospitality environment.Having previous waiting or coffee shop experience is strongly preferred.A sociable person who enjoys early morning starts.Ability to make coffees such as lattes and cappuccinos is favourable.Be an outgoing personality with effective communication skills.Ability to work at pace and be proactive for the duration of your shift.An enthusiastic individual who will promote our culture of positivity.Be task oriented with a great pride for the work they do and attention to detail.Flexible with shift patterns and available around the needs of our business.Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.ApplyPlease send us your up to date CV.For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you #J-18808-Ljbffr