Field Service Engineer
1 week ago
The Role This role falls under our critical power and energy infrastructure services company, Power Protect, which is co-located with HIX Group. We’re seeking a Field Service Engineer to deliver high-quality technical and maintenance services across critical power systems, including UPS, Generators, DC battery, and power factor correction equipment. You’ll partner with our clients and the Power Protect team to provide expert service, installation, and support, ensuring reliable power infrastructure for essential operations. The role also involves client engagement and problem-solving, contributing to a safe, professional, and high-performing service culture. Recently completed your apprenticeship and eager to continue learning and developing your skills? We’re ready to support and train the right person to grow in this fast-paced, hands‑on environment. Why You’ll Love Working With Power Protect Company vehicle – modern fleet with tolls, fuel & insurance covered Strong wages + yearly increases, overtime & on‑call allowance Career growth – paid manufacturer and technical training Top‑Tier Equipment Provided – We supply you with the essentials — laptop, phone, meters, uniforms & PPE — so you’re job‑ready from day one. Recognition & rewards – spot vouchers + $2,000 referral bonus Discounts on a wide range of products & services Paid parental leave & paid volunteer leave Safe systems, supportive team & clear pathways for promotion What You’ll Be Doing Carry out maintenance, repair, and installation of UPS and DC battery systems Maintain and service power factor correction and low‑voltage electrical systems Diagnose and troubleshoot electrical faults and control circuits Replace and install UPS, DC, and PFC equipment safely and efficiently Conduct field service and technical reporting for preventative and reactive works Advise clients on upgrade or maintenance options and lifecycle improvements Attend manufacturer training to maintain technical competency Ensure safe work practices and contribute to the company’s safety culture Your Education, Experience & Skills Tertiary qualification in Electrical or Electronics (essential) Electrical Trade Licence (essential) Experience with UPS and/or Generator systems Proven experience in electrical service and maintenance roles Strong troubleshooting and problem‑solving skills Excellent communication and customer service abilities Flexibility with working hours and travel Attention to detail and commitment to safety excellence Australia citizenship to obtained a government security clearance (essential) About Power Protect Power Protect is part of BGIS Technical Services — a leading provider of critical power and energy infrastructure services across Australia. We specialise in the maintenance, installation, and upgrade of uninterruptible power supplies, DC systems, generators, and related equipment. Backed by BGIS’s global network of 12,000+ people, Power Protect combines deep technical expertise with a strong commitment to safety, reliability, and client satisfaction. Learn more about us here: https://apac.bgis.com/ We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds. About Hix Group Pty Ltd Penrith, NSW, Australia Looking for More Opportunities? Explore more jobs with upfront salary details that respect your worth. #J-18808-Ljbffr
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