CAD & Technical Support Supervisor

2 weeks ago

Bristol, United Kingdom Etex Group Full time

OverviewAt Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a CAD & Technical Support Supervisor in BristolThis role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings.ResponsibilitiesLead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service.Manage the process of handling inbound technical enquiries, to include triaging, escalating, and resolving in line with service level agreements.Oversee project pack reviews and ensure accurate CAD production to support customer specifications.Utilise CRM systems effectively, track team performance, and implement process improvements.Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions.Measure and report on team activity, manage risks, and ensure continuous improvement in technical service delivery.What you’ll bringA passion for delivering excellent service, and experience in inspiring and motivating a team to do the same.Experience in managing remote customer service or technical support across multiple channels.Working knowledge of CAD and the ability to interpret 2D construction drawings.Awareness of general construction practices and familiarity with construction products.Excellent communication and organisational skills to work effectively across departments and influence improvements.An IFE level 3 or the interest in completing and obtaining one.We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role). #J-18808-Ljbffr

  • CAD Support Engineer

    1 week ago

    Bristol, United Kingdom SEIMAF UK Full time

    Looking for an exciting opportunity in the nuclear industry for HPC Project or Sizewell C Project? We are seeking talented engineers who want to work on the biggest projects and are not afraid of new challenges. The role is related to local support of CAD engineering tools (AVEVA ENGINEERING, E3D & DRAW, and DIAGRAMS). The CAD Support Engineer/CAD...

  • CAD Support Engineer

    1 week ago

    Bristol, United Kingdom SEIMAF UK Full time

    Looking for an exciting opportunity in the nuclear industry for HPC Project or Sizewell C Project? This offer is made for you! We are seeking talented engineers who want to work on the biggest projects and are not afraid of new challenges.EXPERTISE:The role is related to local support of CAD engineering tools (AVEVA ENGINEERING, E3D & DRAW, and DIAGRAMS)....

  • CAD Support Engineer

    1 week ago

    Bristol, United Kingdom SEIMAF UK Full time

    Looking for an exciting opportunity in the nuclear industry for HPC Project or Sizewell C Project? This offer is made for you! We are seeking talented engineers who want to work on the biggest projects and are not afraid of new challenges. EXPERTISE: The role is related to local support of CAD engineering tools (AVEVA ENGINEERING, E3D & DRAW, and DIAGRAMS)....

  • CAD Support Engineer

    1 week ago

    Bristol, United Kingdom SEIMAF UK Full time

    SEIMAF UK City Of Bristol, England, United Kingdom HR Coordinator | Mental Health First Aider | People & Culture | Employee Engagement & Wellbeing | Talent Acquisition Looking for an exciting opportunity in the nuclear industry for HPC Project or Sizewell C Project? This offer is made for you! We are seeking talented engineers who want to work on the biggest...

  • Junior Design Engineer

    12 hours ago

    Bristol, United Kingdom Rise Technical Full time

    Electrical Engineer (Training Into Design) £30,000 - £31,000 + Full Technical Training Into Design + Clear Progression Opportunities + No Weekend Work + Day Shifts + Pension Site Based Role - Commutable From Wickwar, Yate And StroudAre you someone with experience with CAD that is looking to be fully trained into a design engineer role by in-house experts...

  • CAD Support Engineer

    4 days ago

    Bristol, Bristol, United Kingdom SEIMAF UK Full time

    Looking for an exciting opportunity in the nuclear industry for HPC Project or Sizewell C Project? This offer is made for you We are seeking talented engineers who want to work on the biggest projects and are not afraid of new challenges.EXPERTISE:The role is related to local support of CAD engineering tools (AVEVA ENGINEERING, E3D & DRAW, and DIAGRAMS). The...

  • CAD Support Engineer

    1 week ago

    City Of Bristol, United Kingdom SEIMAF UK Full time

    Looking for an exciting opportunity in the nuclear industry for HPC Project or Sizewell C Project? This offer is made for you! We are seeking talented engineers who want to work on the biggest projects and are not afraid of new challenges.EXPERTISE:The role is related to local support of CAD engineering tools (AVEVA ENGINEERING, E3D & DRAW, and DIAGRAMS)....

  • Construction Technical Support Team Leader

    1 week ago

    Bristol, United Kingdom Etex Full time

    Construction Technical Support Team Leader At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a CAD & Technical Support Supervisor in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive...

  • Construction Technical Support Team Leader

    2 weeks ago

    Bristol, Bristol, United Kingdom Etex Full time £40,000 - £70,000 per year

    At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as aCAD & Technical Support Supervisor in BristolThis is role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat...

  • Cad Technician

    6 days ago

    Bristol, United Kingdom Brite Services Full time

    **CAD Technician, Bristol-6 month contract, £20.33 - £21.92 per hour** Our client is a well-established, award winning electrical distribution network operator who are part of the larges electricity transmission and distribution businesses in the UK.As a national business, they pride themselves on their first class reputationfor network reliability and...