Regulatory Compliance Manager

Role Overview:As Regulatory Compliance Manager, you will play a key role in helping the UK Tote Group build a sustainable and growing business. You will be responsible for ensuring that the full range of multi-jurisdictional regulatory obligations are well understood across the business and will be required to engage directly with our regulators in the UK, Alderney, and Ireland. You will act as a key point of contact for teams across the business to provide clear compliance advice, assessing projects and initiatives for compliance risk and keeping up to date with regulatory changes and updating policies as required.Reporting directly to the Compliance Director, you will manage the compliance team, leading by example to inspire, drive performance and support the continuous improvement of the compliance framework.Who we are:The Tote has been part of the UK betting landscape for nearly a century, we are racing's most popular pool betting operator and can be found online and across all racecourses in the UK and Ireland. In a fast-moving industry, we don't stand still We are focused on building something genuinely different within the betting world. Using the best in-class technology, digital innovation and customer engagement we are committed to launching exciting new products and delivering exceptional experiences to racing and sports enthusiastsOur headquarters in Wigan is the main hub for our team of over 200 innovative and ambitious experts dedicated to delivering our vision of delivering exceptional customer experiences The role is full-time (37.5 hours per week) and will require a majority of time to be spent on-site at our Wigan office, with some flexibility for remote working.What you'll be doing:Own and maintain the suite of regulatory policy documentation, collaborating with Operational teams to regularly review, update and enhance policies and processes to ensure they remain current, compliant and effectiveProvide timely and comprehensive compliance advice to all areas of the business, engaging collaboratively to deliver solutionsLead and manage the Compliance team, ensuring effective performance, development and execution of compliance initiativesConduct testing of the efficacy of compliance controls on a product and technical basis taking appropriate action where requiredWork closely with teams to manage action plans in response to compliance monitoring activitiesDefine, implement and monitor key performance indicators, service level agreements and other performance metrics to track and improve effectiveness of operational compliancePlay a key role in delivering new projects and initiatives, completing initial compliance risk assessments and providing ongoing adviceConduct regular horizon scanning and clearly communicate any changes, risks or opportunities to the businessDeal with all aspects of licensing and licensing renewal, responding to regulator enquiries and managing compliance reporting requirementsSupport the Compliance Committee and manage subsequent outputs with the businessOversee a compliance training programme ensuring delivery and completion for all colleagues on an annual basisDeputise for the Compliance Director at senior management meetings when requiredWhat we are looking for:Strong leadership skills with a proven track record of success in operating and influencing within a high performing team and contributing at all levelsA proven track record as a practitioner in a recognised regulated gaming compliance environmentAbility to demonstrate a solid foundation and understanding of our industry's compliance requirementsHighly motivated with a proactive attitude, driven by providing excellenceA self-starter and innovative with the ability to deliver quality results with a challenging but positive and influential styleConfident relationship builder with a reputation for integrity, evoking rapid trust and confidence in stakeholders internally and externallyExperience within an international team with multiple reporting obligations would be beneficialAbility to demonstrate a thorough understanding of the digital environment and the macro-economic environment within the remote gambling sector to successfully apply regulatory requirementsFlexible with managing change to meet the changing needs of the Business, Regulators and CommissionA deep, and demonstrable, understanding of the Gambling Commission's licence conditions and codes of practice and associated guidance and risk assessmentsQualifications/certification in regulatory compliance would be desirableOur perks and benefits:Our colleagues are the heart of everything we do and play a vital role in our success. We like to recognise all their hard work with our rewards and benefits package in addition to your basic salary. Our benefits cover everything from saving for the future, health & wellbeing and training, personal development & recognition. This includes;Discretionary Bonus schemeCompany Shares Option PlanContributory pension schemeLife insurance (4 x basic salary)Simply Health Cash PlanHoliday entitlement (33 days inclusive of bank holidays)Apprenticeships, study support and opportunities for progression and developmentConfidential 24/7 365 employee assistance helplineAgile and collaborative office environment with free parking, fruit, biscuits, and drinksRegular social events, charity events and volunteering opportunities #J-18808-Ljbffr