Guest Services Manager | 5-Star Guest Experience

2 weeks ago


East Grinstead, United Kingdom Alexander House Hotel & Utopia Spa Full time

A leading hotel and spa in East Grinstead is seeking to hire a guest service-focused individual for their Guest Services team. The ideal candidate will ensure guest enjoyment, manage staff during shifts, and resolve complaints effectively. Experience across food and beverage and front-of-house is essential. Competitive salary of £31,000 plus monthly service charge, and a range of benefits including discounted accommodation and treatments.
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