Sales Advisor

2 weeks ago

London Colney, United Kingdom M&S Opticians Full time

About the RoleAs a Sales Advisor at M&S Opticians, you will play a vital role in delivering high-quality eye and hearing care services while promoting our offerings within the wider M&S store. Your role will involve optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating them on care and maintenance, and ensuring a seamless experience. With a strong retail background and excellent communication skills, you will thrive in a fast-paced environment, making a meaningful impact on our customers’ lives.Key ResponsibilitiesPromote optical and hearing services within the store to drive appointmentsMaintain accurate customer records and manage stock levelsProvide outstanding customer service and handle enquiries professionallyAssist patients in selecting frames and lenses suited to their needs and lifestylePerform basic adjustments and repairsSchedule and confirm patient appointmentsSupport the fitting and dispensing of contact lensesConduct preliminary pre-tests and measurementsWork towards achieving store sales targetsSupport marketing initiatives and special eventsAbout YouYou are a customer‑focused and detail‑oriented professional with a passion for helping others. With a strong retail background and excellent communication skills, you enjoy building rapport with customers and providing expert guidance on eyewear selection. Your ability to multitask, stay organised, and work efficiently in a fast‑paced environment makes you a valuable team member. Whether you have optical experience or are eager to learn, you are committed to delivering an exceptional customer experience.Key RequirementsStrong background in retail, customer service, or salesExcellent communication and interpersonal skillsDetail‑oriented with strong organisational abilitiesAbility to multitask and thrive in a fast‑paced settingCommercial awareness and ability to maximise sales opportunitiesPrevious optical or healthcare experience preferred but not required #J-18808-Ljbffr

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