Branch Supervisor

OverviewRole: Branch SupervisorCompany: EurocellEurocell are a stock market listed plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.Base: Site Based Role DetailsHOURS: 44 per week - Permanent role, 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Saturday rotaSALARY: £31,614 basic salary per yearBONUS/OTE: Realistic total earning potential of up to £36,414 per yearBENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount What our Branch Supervisors doHands-on, lead by example and work closely with the Branch Manager in day-to-day branch operationsProvide exceptional customer service and support to new and existing customersEnsure excellence in customer service, operational standards and Branch sales targets are achievedSupport the delivery of sales targets while developing and maintaining positive customer relationshipsAssist with the delivery of branch operationsProvide support and assistance to Branch colleagues as requiredSupport the Branch Manager to ensure team complete actions and activities on time, and in fullEnsure Branch team compliance with Health and Safety, company policies and proceduresUndertake stocktakes and auditsMaintain maintenance records for Branch vehiclesConduct Branch housekeeping for front of house, warehousing and merchanting What we need from our Branch SupervisorsPassion and energy to deliver exceptional customer service and achieve business targetsA hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customersA commercial approach to drive sales and maximise margins, whilst ensuring customers always walk away happyGood organisational skills, with ability to prioritise and use own initiativeConfident IT user, with experience of MS Office and industry-standard software (e.g., SAP)Full and valid driving licence is essential; a FLT licence could be a distinct advantageAbility to cover for the Branch Manager when requiredPrevious branch stock take experience could be a distinct advantageComfortable to work in a small team and on occasion, aloneExperience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage What we offer our Branch SupervisorsVery competitive basic salaryExcellent monthly bonus scheme25 days holiday, plus statutory holidays (normally 33 days in total each year)Free Healthcare plan for all employeesEnhanced Maternity and Paternity benefitFree Life Assurance Plan of 3x your Annual SalaryChristmas shutdownOption to join the Eurocell Share Save Scheme at discounted ratesCompany Pension PlanEmployee discount on Eurocell productsDiscounts across many online and high street retailersTraining and career development (e-learning and on-the-job)Care First Employee Assistance Programme, available 24/7Colleague Referral ProgrammeExcellent opportunities to grow with us, and progress your career Seniority levelMid-Senior level Employment typeFull-time Job functionFinance and Sales IndustriesBuilding/Construction #J-18808-Ljbffr