National Account Manager

2 weeks ago

Birmingham, Birmingham, United Kingdom Mondelez España Galletas Production SLU Full time

Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong branding, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the FMCG Industry.

As a market leader, Grenade sells a range of nutritional products, both B2B and B2C, including its signature protein bars and shakes. Grenade has been included in the Sunday Times Fast Track Top 100 for the past three years running.

Joining Grenade's high-performing team, during this period of growth and brand expansion, promises to offer a unique and motivating working environment, with highly rewarding opportunities for personal and professional development.

We're looking for an exceptional National Account Manager – North America to join the growing Grenade team. This dynamic role focuses on key operational, administrative, and account management tasks to support our business operations in Canada. The ideal candidate will have strong communication skills, be highly organised, process-driven, and have a keen commercial mindset. You'll be working closely with internal teams and external partners to ensure smooth operations, reporting, and customer satisfaction, driving growth across the Canadian market.

How you will contribute

You will:

  1. Full responsibility for the Profit & Loss (P&L) performance of multiple high-value strategic accounts.
  2. Drive accurate sales projections across diverse distribution channels, ensuring alignment with business goals.
  3. Lead and mentor a direct report (North America Executive), fostering their professional growth and contribution to the team.
  4. Manage and grow accounts across food, drug, and mass market channels, ensuring optimal market presence and account performance.
  5. Maintain clear and consistent communication with internal teams and external partners through email, phone, and Teams to keep everyone aligned and informed.
  6. Analyze account performance and deliver actionable commercial insights to support strategic decision-making.
  7. Evaluate the effectiveness of promotional activities, ensuring they align with the company's commercial strategies and drive desired outcomes.
  8. Conduct thorough research on Canadian market trends to identify opportunities, inform strategies, and strengthen the overall brand presence.

What you will bring

  • Proven Experience in an Account management role within FMCG
  • Ability to manage multiple tasks effectively while maintaining attention to detail.
  • Problem solving and process improvements.
  • Works well with others, fostering a collaborative and supportive work environment.
  • Works independently and takes ownership of their role.
  • Maintain a high standard of professionalism in dealings with colleagues and customers.
  • Willingness to travel within Canada as needed to support the business.
  • Strong organisational skills with experience in tracking, reporting, and administrative tasks.
  • Excellent communication skills, both written and verbal, with a proven ability to manage multiple stakeholders.
  • Experience with demand planning, sales reporting, and forecasting is highly advantageous.
  • Proficiency in Microsoft Office (Excel, Word, Teams) and experience working with ERP systems or customer portals.
  • Ability to analyse data and provide meaningful insights for commercial decision-making.

Relocation Support Available?

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