Patient Experience

To be the operational link with the relevant directorates and divisions to drive forward continuous improvement from the various methods of patient experience data. To co-ordinate the Patient Advice and Liaison Services (PALS) and the Statutory complaints process and designated responses, ensuring that both operate in accordance with the Department of...

To be the operational link with the relevant directorates and divisions to drive forward continuous improvement from the various methods of patient experience data. To co-ordinate the Patient Advice and Liaison Services (PALS) and the Statutory complaints process and designated responses, ensuring that both operate in accordance with the Department of...

A major healthcare provider in the West Midlands is looking for a dedicated individual to coordinate patient experience and manage complaints. The role requires excellent customer service, communication, and interpersonal skills, as the post holder will liaise with staff and patients across multiple sites. Candidates should be passionate about improving...

A local health service provider in Wolverhampton is looking for a dedicated individual to manage complaints and ensure patient feedback is effectively handled. The successful candidate will work across multiple hospital sites, ensuring excellent customer service while adhering to NHS policies. The role requires a degree-level qualification, experience in...

A leading optical care provider in Wolverhampton seeks a Patient Advisor to deliver exceptional service to patients. The role includes building relationships, assisting in consultations, and scheduling treatments with a client-centric approach. Candidates should have strong communication and organizational skills, previous experience with sales targets, and...

🔵 Patient Booker – Gynaecology Department (On-Site)📍 New Cross Hospital - Wolverhampton 🕒 Full-Time |We are seeking an organised, patient-focused Patient Booker to join the Gynaecology team at New Cross Hospital. This is an on site position supporting the smooth running of patient scheduling within a busy clinical environment.🔑 Key...

🔵 Patient Booker – Gynaecology Department (On-Site)📍 New Cross Hospital - Wolverhampton 🕒 Full-Time |We are seeking an organised, patient-focused Patient Booker to join the Gynaecology team at New Cross Hospital. This is an on site position supporting the smooth running of patient scheduling within a busy clinical environment.🔑 Key...

Job Title – Patient AdvisorHours: Full Time - 40 hours (must be flexible to work weekends)Salary: From £26,000 per annum + BonusLocation: Wolverhampton with occasional cover at Dudley ClinicQualifications, skills, and all relevant experience needed for this role can be found in the full description below.Optical Express is focused on delivering...

Job Title – Patient AdvisorHours: Full Time - 40 hours (must be flexible to work weekends)Salary: From £26,000 per annum + BonusLocation: Wolverhampton with occasional cover at Dudley ClinicOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical...

Job Title – Patient AdvisorHours: Full Time - 40 hours (must be flexible to work weekends)Salary: From £26,000 per annum + BonusLocation: Wolverhampton with occasional cover at Dudley ClinicOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical...