Sales Consultant

7 days ago

Metropolitan Borough of Solihull, United Kingdom BabcocK Full time

Sales Consultant – Luxury Jewellery Location: Solihull (West Midlands) Hours: 40 hours over 5 days, working any 5 out of 7 days including bank holidays and weekends. Salary: Basic up to £25,500 per annum plus commission. The Company Established in 2018, Austen & Blake creates made‑to‑order diamond jewellery with the support of talented craftspeople, bringing more than 200 years of experience to realise customers’ dreams. About This Role We are looking for a luxury Jewellery Sales Consultant to join our successful sales team based in Solihull. How You'll Contribute Client Engagement and Consultation – greet clients warmly and build genuine relationships. Product Knowledge – develop a comprehensive understanding of our jewellery collection. Sales Performance – proactively meet and exceed sales targets while maintaining a consultative approach. Customer Experience – deliver exceptional service and ensure a memorable shopping experience. Brand Ambassadorship – embody the brand’s polished, sophisticated image. Collaboration – work closely with team members and other departments to enhance the overall customer experience. Qualifications, Skills & Experience 1–2 years sales experience in luxury retail, preferably jewellery, with a proven record of sales targets. Experience liaising with high‑end clientele. Confident telephone manner. Proactive team player. Problem solving – use critical thinking to identify solutions. Flexibility – adapt quickly to changing needs. Interest in new software and rapid learning. Excellent interpersonal skills, including listening, communication, and relationship‑building. Passion for luxury products and an innate sense of style. Strong attention to detail and eye for aesthetics. Ability to work in a fast‑paced, dynamic environment while maintaining professionalism. Proactive, results‑driven attitude with a genuine desire to exceed expectations. Benefits Competitive salary Commission 20 days holiday plus 8 days bank holiday pro rata Private healthcare Access to 24hr Employee Assistance Programme Company discount Company pension Employee discount Private medical insurance Referral programme Employment Details Job Type: Full‑time Seniority level: Entry level Work Location: On the road Experience required: Jewellery – 2 years (required) Location required: Solihull (West Midlands) (required) Application Question(s) Do you have 2 years of sales experience? Please note where on your CV. Equal Employment Opportunity Statement Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or disadvantage by conditions or requirements which cannot be shown. #J-18808-Ljbffr

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