Senior Neighbourhood Housing Officer

2 days ago

Greater London, United Kingdom Lambeth Full time

Overview Senior Neighbourhood Officer PO : Starting salary , pa and rising in annual increments to £, per annum incl LW About Us Located in the heart of South London, Lambeth Borough is a vibrant community of over , residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the th largest borough in London. Our diversity is our strength, with more than languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated About the Team Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. About the Role You will have responsibility for managing a team of Housing Officers to carry out the following functions : Tenancy management including transfers, deaths, successions, assignments & mutual exchanges Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling Delivering estate improvements including cycle storage, lighting, parking Reducing risk of fire in communal areas Resident engagement Supporting vulnerable residents Delivering excellent customer care The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council’s neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. Contact Information For an informal discussion about the role, please contact Anna Tran at A Successful candidates will be asked to apply for an Enhanced / Standard / Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check.Further information about Cifas can be found here How to Apply To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application : For detailed qualifications and requirements, please review the job description and person specification in hyperlink below : Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines Advert close date : pm on on Sunday th January . Shortlisting : th December Interviews : th December At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, #J-18808-Ljbffr

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