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Multi-Modal Account Manager
2 weeks ago
PLEASE DO NOT APPLY IF YOU DO NOT HAVE MULTI MODEL EXPERIENCE WITHIN FREIGHT - YOUR APPLICATION WILL BE REJECTED Are you an experienced freight forwarder with strong multi-modal operations knowledge? We’re looking for a Multi-Modal Account Manager to join our team and take ownership of managing end-to-end client requirements across air, ocean, road, and rail freight. This is a hands‑on operations role where you’ll be responsible for managing the full shipment cycle, from quoting and booking through to customs, delivery, and invoicing. You’ll also play a key role in building strong customer relationships and identifying opportunities for growth. What You’ll Be Doing Manage the full import / export and cross‑trade cycle across all modes. Quote and follow up with clients to secure bookings. Liaise with carriers, agents, and customers to ensure smooth operations. Prepare and process customs documentation in line with compliance requirements. Build and maintain strong client relationships through regular contact and visits. Accurately cost, invoice, and ensure KPI targets are achieved. Support continuous improvement in processes and service delivery. What We’re Looking For Solid operational experience in multimodal freight forwarding. Strong knowledge of customs processes and industry regulations. Commercial awareness with the ability to spot opportunities for account growth. Excellent organisational skills and attention to detail. A proactive, positive approach and strong team player mindset. IT literate (MS Office; CargoWise experience desirable). What’s In It For You Join a supportive and collaborative team culture. Opportunity to manage a varied portfolio of accounts. Exposure across all modes of transport. Career development and training opportunities. Please apply if you have the experience, or email your CV directly to abbie@elite-employ.com. #J-18808-Ljbffr
