Senior Product Designer

The purpose of this role is to work closely with the Creative Directors and Strategy leads to help push the design boundaries of the agency output for existing clients and new business opportunities. Present innovative and differentiating ideas and designs to client. They will be responsible for the ownership, creative strategic development and overall concept development of the Client’s brand. Dentsu and Santander are partnering to drive growth and prosperity by helping Small and Mid-sized Businesses to access International Trade through a world-first, global platform and ecosystem of expertise, insight and connections. This role is an important member of the team behind our platform’s launch and global success. About the role We’re looking for a Senior Product Designer (Senior Design Lead) to define and drive the creative vision and execution of a new digital product that helps small and medium-sized businesses navigate their international trading journey. This platform will deliver dynamic content, personalised tools, and intuitive user journeys designed to guide and coach users from discovery through to confident action. This is a pivotal role at the intersection of vision and craft — you’ll set the creative direction and design strategy, influence senior stakeholders, and oversee the delivery of exceptional UX and UI across the product. You’ll collaborate closely with product, engineering, content and brand teams to shape and ship an impactful product from the ground up. What you’ll do Lead the creative vision and design strategy for a new product experience, setting a high bar for craft and innovation Partner with senior leadership to influence product direction, framing design opportunities and bringing a strong point of view on user experience Oversee end-to-end design delivery — ensuring user journeys, interaction design and visual execution meet a consistently high standard Establish and govern a robust design system, ensuring consistency and scalability across components and experiences. Collaborate with brand and content teams to translate brand expression seamlessly into product Champion user-centred design processes including ideation, prototyping, testing and iteration Partner with engineering teams to ensure designs are implemented with high fidelity and meet accessibility standards. Contribute to shaping team culture, best practices, and design rituals as part of a growing product function About you A visionary designer who can think strategically and inspire teams — but also thrives in governing quality and execution Expert in Figma, including component libraries, prototyping, and advanced design system management Proven ability to advocate for design at senior levels, articulating clear rationale and building trust with non-design stakeholders Strong track record of leading the delivery of exceptional UX and UI for digital products, ideally in complex or dynamic content environments Experienced collaborating with brand, product, content, and engineering teams in agile or lean product environments Comfortable working in ambiguous spaces and defining frameworks and experiences from scratch Deep understanding of accessibility, interaction design, and responsive UI patterns Benefits You’ll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You’ll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. About Dentsu Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society. Diversity, equity, and inclusion sits at the heart of our Social Impact strategy – our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive. #LI-GH Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent #J-18808-Ljbffr