Tenant Complaints Specialist | Hybrid Role

A large housing organization in Birmingham is seeking a Complaints Officer to manage tenant complaints effectively. The role involves handling sensitive issues, maintaining communication, and building internal relationships. Candidates should have experience in a complaints role within a regulated sector and high-volume case management. This position offers...

A housing association in the UK is seeking an experienced Complaints Officer to manage tenant complaints in Birmingham. This full-time, permanent role emphasizes empathy, understanding tenant concerns, and effective case management. Ideal candidates will thrive in a regulated environment and demonstrate the ability to resolve complex complaints while working...

A large housing organization in Birmingham seeks a Complaints Officer to manage and resolve tenant complaints effectively. The ideal candidate will have proven experience in complaint handling, managing intricate cases and engaging with stakeholders. You will ensure high-quality communication and reporting to enhance tenant satisfaction. This full-time role...

A prominent housing organization is seeking a high-calibre Complaints Manager in Birmingham. You will lead a team to resolve tenant complaints, ensuring compliance and improvement. The role offers the chance to impact tenant experiences positively by leveraging data and insights. With a strong knowledge of housing legislation and leadership skills in a...

Your new company You'll be joining a leading housing provider committed to delivering exceptional service to tenants. This organisation prides itself on creating positive experiences and resolving issues quickly and professionally. Your new role As a Housing Complaints Officer, you will take ownership of complaints from start to finish, ensuring swift...

Job DescriptionYour new company You'll be joining a leading housing provider committed to delivering exceptional service to tenants. This organisation prides itself on creating positive experiences and resolving issues quickly and professionally. Your new role As a Housing Complaints Officer, you will take ownership of complaints from start to finish,...

Complaints Officer Location: Birmingham, B15 1LZ Salary: £36,390 per annum Hours: Full-Time, 35 hours per Week Contract Term: Permanent At Midland Heart, complaints are a vital part of how we learn, improve, and deliver on our promise to provide safe, quality homes and services that our tenants can trust. We're looking for an experienced Complaints Officer...

Complaints Officer Location: Birmingham, B15 1LZ Salary: £36,390 per annum Hours: Full-Time, 35 hours per Week Contract Term: Permanent At Midland Heart, complaints are a vital part of how we learn, improve, and deliver on our promise to provide safe, quality homes and services that our tenants can trust. We're looking for an experienced Complaints Officer...

Complaints OfficerLocation:Birmingham, B15 1LZSalary:£36,390 per annumHours:Full-Time, 35 hours per WeekContract Term:PermanentAt Midland Heart, complaints are a vital part of how we learn, improve, and deliver on our promise to provide safe, quality homes and services that our tenants can trust.We're looking for an experienced Complaints Officer (known...

OverviewComplaints Officer (known internally as a Customer Experience Officer) at Midland Heart. Location: Birmingham, B15 1LZ. Salary: £36,390 per annum. Hours: Full-Time, 35 hours per week. Contract Term: Permanent.At Midland Heart, complaints are a vital part of how we learn, improve, and deliver on our promise to provide safe, quality homes and services...