Research Analytics Lead
1 week ago
Job Description We’re looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. You will take end‑to‑end ownership of analytical projects, consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the findings to relevant stakeholders. What You’ll Do Lead and oversee complex analytics projects using market research data to drive strategic decisions about Sky’s products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quantitative researchers and the data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives, engaging stakeholders, and proactively resolving issues. Present findings to senior leadership (MD level) confidently and engagingly, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What You’ll Bring Extensive experience applying multivariate statistics to survey data, including Choice‑Based Conjoint and Menu‑Based Conjoint projects, and previous employment in a market research agency. Proficiency in analysis using a programming language such as R or Python. Solid theoretical understanding of statistical techniques (significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc.). Ability to translate business problems into research/analytics plans and collaborate effectively with stakeholders. Strong presentation skills, able to summarise patterns and findings into a compelling narrative for stakeholders. Thrives in a dynamic, fast‑paced environment, with strong multitasking, flexibility and perseverance. Team Overview You’ll be part of our in‑house research team, directly influencing strategic decisions across Sky’s Consumer Group—from TV shows and brands to new product development and marketing strategy. The Rewards Sky Q, for the TV you love all in one place Generous pension package Private healthcare Discounted mobile and broadband Access to a wide range of exclusive Sky VIP rewards and experiences How You’ll Work We offer a hybrid working approach, combining unique office spaces with flexibility to work from home. Details will be discussed during the recruitment process. Osterley Office Our Osterley Campus is a 10‑minute walk from Syon Lane train station. Shuttle buses run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. The campus provides 13 subsidised restaurants, cafes, a Waitrose, a subsidised gym, cinema, car wash, and beauty salon. Inclusion At Sky we focus on who you are and your potential. We are a Disability Confident Accredited Employer and welcome applications from all candidates, providing reasonable adjustments where required. Why Wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. Depending on the role, your convictions may affect the offer. #J-18808-Ljbffr
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Research Analytics Lead
2 weeks ago
Isleworth, Greater London, United Kingdom Sky Full time £60,000 - £120,000 per yearJob DescriptionWe're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research...
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Lead User Researcher
2 weeks ago
Isleworth, United Kingdom Sky Full timeOverview Want to do the best work of your life? With 24 million customers in 6 countries, Sky is Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better...
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Lead UX Researcher — Digital CX
2 weeks ago
Isleworth, United Kingdom Sky Full timeA leading media and entertainment brand is looking for a Lead User Researcher to enhance digital customer experiences on their platforms. Responsibilities include leading user research initiatives, conducting various research activities, and advocating for customer needs in design processes. Candidates should have proven experience in user research for...
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Lead Product Designer
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Isleworth, United Kingdom Sky Full timeLead Product Designer - Digital CX Join to apply for the Lead Product Designer - Digital CX role at Sky. Overview With 24 million customers in six countries, we’re the leading media and entertainment brand in Europe. At Sky, you can proudly be yourself—our people make for a truly exciting and inclusive workplace. In our Digital Customer Experience team,...
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Lead Product Designer
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Isleworth, United Kingdom Sky Full timeJoin to apply for the Lead Product Designer (Design System) role at Sky. Location for this position is flexible; we are accepting candidates who can work hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A...
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Insurance Pricing Lead
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Isleworth, Greater London, United Kingdom Sky Full timeWant to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work."As the Pricing Lead for Sky Protect you will be responsible for data modelling and analytics of our...
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Head of Product Research
1 week ago
Isleworth, United Kingdom Sky Full timeOverviewSky is Europe's leading entertainment company and serves 21 million customers across five countries. We offer the best and broadest range of content, deliver market-leading customer service and use innovative technology to give customers a better TV experience.The Product Hub at Sky spends every day creating brilliant customer products and services...
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Head of Product Research
2 weeks ago
Isleworth, United Kingdom Sky Full time £125 - £150OverviewSky is Europe's leading entertainment company and serves 21 million customers across five countries. We offer the best and broadest range of content, deliver market-leading customer service and use innovative technology to give customers a better TV experience.Apply now, read the job details by scrolling down Double check you have the necessary...
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Lead Service Designer
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Isleworth, United Kingdom Sky Full timeLead Service Designer - Digital CX at Sky Location for this position is flexible; we are accepting candidates who can work Hybrid in either our Osterley or Leeds office. With 24 million customers across six countries, Sky is Europe’s leading media and entertainment brand. We offer an inclusive workplace where you can be your authentic self. Summary As a...
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Lead Machine Learning Engineer
1 week ago
Isleworth, United Kingdom Sky Full timeLead Machine Learning Engineer We believe in better. And we make it happen. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. What you’ll do: we are seeking a highly skilled Lead Machine Learning Engineer to...