Recruitment Hub Team Leader

2 weeks ago

Sefton, United Kingdom Alcedo Care Limited Full time

Job Overview We are seeking an experienced and highly organised Recruitment Hub Team Leader to oversee day‑to‑day operations within our brand new centralised Alcedo Care Recruitment Hub. You will lead a team of recruiters, ensuring the delivery of a high‑quality, efficient, and candidate‑focused recruitment experience. You will be working alongside our senior leadership team and reporting directly to our Group Head of Recruitment. This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys improving processes, and is passionate about delivering outstanding service to applicants and our Alcedo Care operational teams in the branches. Responsibilities Lead, support, and develop a team of recruitment hub staff, ensuring workloads are effectively prioritised and service standards are met. Oversee the full recruitment administration process, ensuring compliance with organisational policies and procedures. Act as the first point of contact for escalated queries from candidates or operational teams. Monitor performance metrics, report on recruitment activity and compliance, and identify opportunities to improve efficiency. Work closely with operational teams hiring to support workforce planning. Ensure all recruitment systems, databases and documentation are accurate and up to date. Drive continuous improvement within the recruitment hub, introducing innovative solutions to enhance the candidate and operational experience. Plan, organise and maintain team rotas to ensure appropriate staffing levels and smooth daily operations. Qualifications Experience leading or supervising a recruitment or administration team. Strong understanding of recruitment processes, compliance and best practice. Excellent organisational skills with the ability to manage competing deadlines. Good interpersonal skills to build internal relationships within the team and operational teams. High level of accuracy and attention to detail. Confident communicator with the ability to build positive relationships at all levels. Proactive problem‑solver with a focus on improving systems and services. Competent with applicant tracking systems and general recruitment technology. About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to . #J-18808-Ljbffr

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