Secondary Care Tobacco Treatment Advisor

Secondary Care Tobacco Treatment Advisor To work with the onsite tobacco treatment service and specialist to provide behavioural support and treatment in relation to tobacco smoking. To support the delivery of the service key performance and reporting indicators for tobacco dependency To support the day to day running of the onsite tobacco treatment service to ensure safe, well organised and evidence based care is offered routinely to all identified smokers and provided to all that access the service. Provide support in a range of settings as required for the delivery of smoking cessation service. Main duties of the job In this role, you will independently organise and prioritise your workload within a busy team, ensuring high standards and a commitment to equality, diversity, and inclusion. You will take referrals, including self-referrals, and work with patients to identify the most appropriate tobacco dependency treatment pathway while engaging individuals and groups from target communities. A key part of the role involves supporting clients to make informed health choices, encouraging sustainable behaviour change, and delivering evidence-based stop smoking interventions through one-to-one sessions, groups, drop-ins, telephone, or online support in line with the NCSCT Standard Treatment Programme. You will work collaboratively with professionals and partner agencies to embed smoking cessation into routine care, maximise health outcomes, and reduce inequalities, while providing high-quality, flexible, and cost-effective services across community and healthcare settings. The post also requires maintaining accurate, GDPR-compliant records, managing a client caseload via appropriate ICT systems, completing administrative tasks such as contact calls and appointment coordination, and supporting the development and improvement of services. You will help organise service workload, attend stakeholder meetings, complete relevant training, and contribute to the development of local referral pathways. Travel within the service area is required, and as the service operates seven days a week About us ABL is an excitingfast-paced, growing communityhealth organisation. As an experienced, CQC registered, provider of communityhealth services, we are passionate about delivering evidence based, innovative,effective and relevant health care services in partnership with individuals, communities and stakeholders. Job responsibilities Duties and Responsibilities Organise ownworkload and work unsupervised in a busy team. Maintain a high standard of workand prioritise own workload according to the needs of the service, individualneeds including equality, diversity and social inclusion in all aspects ofwork. Take referrals,including self-referrals into the service and work with patients to identifythe most appropriate tobacco dependency treatment pathway. Identify andengage with individuals and groups from target areas. Supportindividuals to make informed choices about their health and wellbeing andsupport them in initiating and sustaining appropriate behavioural changes to improve their health. Record and reportactivities and results. Develop andsustain tobacco dependency support and referrals into the Local Communityservices. Travel isrequired within the designated service location, including occasional regionaltravel. The tobaccodependency service will operate seven days each week. Thispost will be under the line management of the Project Lead supervised by theHead of the Smokefree Durham Service. The role will be varied, challenging, andrewarding as the services develop and change in response to the needs of ourclients and our Public Health Commissioners. Youwill be a motivated, passionate, organised, and proactive individual whocommunicates well with a variety of people. KeyResponsibilities: Motivate, empower and enable clients to makeinformed choices regarding their smoking addiction, and support in theirsetting of realistic sustainable goals that lead to their quitting smokingtobacco Deliver evidence-based stop smokinginterventions, these may include: one to one clinics, drop ins, group sessions,telephone, or on-line support, these should be in accordance with the NCSCTStandard Treatment Programme. Work with other professionals and agenciesto embed smoking cessation as part of routine client care. Maximise the impact of smoking cessation onhealth gains and reduce health inequalities. Provide high quality, efficient andcost-effective services throughout a diverse range of community and healthsettings. Provide a flexible, adaptable stop smokingservice that meets the needs of our clients including those who have mentalhealth conditions and/or problems with drugs or alcohol Ensure all client and service records areGDPR compliant, up to date, accurate and satisfies the ABL Health documentationpolicies. Successfully manage and maintain a caseloadof clients and use appropriate ICT systems to ensure continuity of care Provide effective administration along ourclient journeys in regard to client contact, appointment bookings,confirmations or cancellations. Identify opportunities to develop and improve services for your clients. Assist in the organisation of the servicesworkload, ensuring effective communication with your colleagues Attend stakeholder meetings as required. Attend all relevant training, internal andexternal to support the role. Skillsand Competencies Required: Understand smoking addiction and the impactit has on peoples health Trained (or willing to train) as an NCSCTcertified stop smoking practitioner Positive and proactive outlook with theability to motivate, engage and support others to achieve the highest standardsand outcomes. Highly organised with the ability to work todeadlines and effectively manage a client caseload To be flexible and adaptable in servicedelivery; based on the needs of our clients and commissioners Good communication skills: including activelistening, interviewing, written and verbal communication either face to face,over the phone or across digital channels. With the ability to adapt themessage to fit the needs of the audience including clients, colleagues, partners, and community stakeholders, at all levels. Build strong relationships; foster trust andco-operation with clients, colleagues, partners, and community stakeholders Demonstrable ability to achieve individualand team targets Quality driven; you deliver high standardsagainst quality standards and actively seek to improve them. Be open and responsive to new ideas andperspectives. Take an active role contributing to ourhelpful, professional and mutually supportive team dynamic Confident using ICT equipment andsoftware, including Microsoft Outlook, Teams, Excel and Word and Client basedsystems such as 1S4H Due to the size of our County and thelimitations of the public transport systems we require postholder to haveindependent travel arrangements. Standard Information Information Governance Employeesof ABL Health must comply with the provisions of GDPR and the Data ProtectionAct 2018. The postholder must not;either during the course of their employment, or followingtermination of their employment, disclose any information relating to service users or employees, orof the lawful business practices, of the organisation. Thepostholder will be required, when and where appropriate to the role, to complywith the processing of requests under the Freedom of Information Act 2000 Thepostholder must comply with ABLs policies that protect the information assetsof the organisation from unauthorised disclosure, modification, destruction,inappropriate access or use. The postholder will be responsiblefor maintaining the clinical and/or corporate records that fall within theremit of this role to the standards in ABLs recordsmanagement policies, and data qualityprocesses and standards. Health & Safety Compliancewith the Health & Safety at Work Act 1974 the postholder is required tofulfil a proactive role towards themanagement of risk in all of their actions. This entails the risk assessment ofall situations, the taking ofappropriate actions and reporting of all incidents, near misses and hazards,and a statutory duty of care for their own personalsafety and that of others who may be affected by their acts or omissions. Safeguarding is Everyones Business ABL has a responsibility to ensure that all children /young people and adults are adequately safeguarded and protected.As a consequence, all ABLs employees, temporary staff and volunteersare required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguardingpolicies and to act upon any concernsin accordance with them. ABLis Smoke - Free. Smoking is not permitted on any of our premises or thesurrounding land including car parking facilities. Training Thepostholder must attend any training that is identified as mandatory to theirrole. Therange of duties and responsibilities outlined above are indicative only and areintended to give an overview of the range and type of duties that will beallocated. They are subject to modification in the light of changing servicedemands and the development requirements of the postholder. Equality,Diversity & Human Rights It is theresponsibility of every person to act in ways to support equality and diversityand to respect human rights, working within the spirit and detail oflegislation including the Equality Act 2010 and the Human Rights Act 1998. ABLis an equal opportunities employer and aims to challenge discrimination,promote equality and respect human rights. Person Specification Qualifications Training/Qualification or equivalent experience in a Health & Social Care or Client Advisory setting. Experience Experience helping people change their negative behaviors and delivering health promotion. Experience of managing own workload without day to-day supervision Experience of working proactively and unsupervised on a day-to-day basis and achieving goals and targets Experience of working within the Advice, Community or Health & Social Care settings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name ABL Health Ltd Address Unit 3, The Greenhouse Greencroft Industrial Estate Amos Drive Annfield Plain Unit 3, The Greenhouse Greencroft Industrial Estate Amos Drive Annfield Plain #J-18808-Ljbffr