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Games Host
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OverviewJoin to apply for the Games Host role at Poolhouse.Be part of something special from the start We’re recruiting now for this exciting role, with a planned start date in January 2026, giving you the perfect time to prepare for your next career chapter. Join the founding team of this brand new concept and make your mark on an exciting fresh venture.Department: FloorLocation: London Liverpool StreetCompensation: £12.21 - £17.00 / hourGet AI-powered advice on this job and more exclusive features.What This Role Is Here To Do (Role Purpose)This role is all about bringing people together and making games unforgettable. As a Games Host, you’ll be the personality that gets groups excited, explains the rules with clarity and charm, and keeps the energy high throughout. You’ll ensure that every guest feels comfortable, included, and entertained, while also confidently handling the practical side, from troubleshooting small tech issues to coordinating food and drinks for the group.Your confidence, warmth, and likeability will set the tone for each event. Offensive to no one, charming to all — you’ll make sure every guest leaves with a smile and a story to tell.What Success Looks LikeGuests feel welcomed, comfortable, and engaged from the start.Games are explained clearly and played smoothly, with all participants involved.You troubleshoot minor tech issues quickly, keeping the fun flowing.Food and drinks arrive seamlessly, coordinated without fuss.Guests leave feeling they’ve had a unique, memorable, and well-hosted experience.Teams register easily, understand how to play, and enjoy their time without confusion.Your personality makes you a highlight of the Poolhouse experience.Where This Role Can Take YouWith experience and development, this role could grow into:Events CoordinatorDuty ManagerOur Way of WorkingThis role is delivered with care, curiosity, and integrity, in line with our Poolhouse values:Experience Obsessed | Take Care | Seek Excellence | Integrity | Elite Sports Team MentalityKey ResponsibilitiesGreet guests warmly and guide them through the Poolhouse experienceTake food and drink orders with accuracy, efficiency, and styleMake recommendations confidently and upsell where appropriateEnsure prompt delivery of items and check back at the right momentsClear and reset tables with speed and attention to hygiene standardsOperate POS and handheld ordering devices with easeKeep your section clean, tidy, and guest-ready at all timesCommunicate clearly with the kitchen, bar, and floor teamsBe proactive in solving guest queries or issues with a calm, can-do attitudeSupport team members during busy periods or shift changesHelp create a relaxed, upbeat environment through pace, positivity, and professionalismSkills, Knowledge and ExpertiseWelcome groups warmly, register teams, and explain game rules clearly and engaginglyHost and facilitate events, ensuring everyone feels included and enjoys themselvesTroubleshoot small tech issues quickly and calmly, keeping games running smoothlyCoordinate food and drinks service for groups, working with the bar and kitchen teamsKeep energy levels high and adapt your style to the mood of the groupMonitor guest experience throughout, checking in to resolve issues before they become problemsSupport wider team goals by stepping in wherever neededBenefitsEmployee ‘Success Share Scheme’Free Health Assured EAP membership (counselling, life coaching, legal and financial support)Perks and Discounts platform£100 Monthly Employee rewardsMedicash Health Cash planWagestream access (early pay & savings tools)Paid volunteer day for a charity of your choiceA Duvet Day AllowanceBirthdays offFree nutritious meals at workTwice yearly Poolhouse Socials #J-18808-Ljbffr
