TUPE Manager

2 weeks ago


Dartford, United Kingdom Excellerate Services Full time

Excellerate Services Group is a thriving, dynamic place to work. Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland. TUPE Co-Ordinator 1. Role Purpose The TUPE Co-ordinator supports the HR and Mobilisation teams in managing all aspects of the TUPE process during a contract mobilisation. The role ensures compliance with TUPE legislation, accurate data handling, effective communication, and a smooth experience for employees transferring into the organisation. The Co-ordinator will participate in consultations, gather information, support planning, and maintain full documentation throughout the process. 2. Key Responsibilities TUPE Consultations & Employee Engagement Support the delivery of group and 1-to-1 TUPE consultation meetings. Provide clear, professional explanations of the TUPE process, timelines, and employee rights. Respond to routine employee queries and elevate complex issues to HR. Assist with issuing consultation letters, FAQs, meeting invites and information packs. Ensure employees feel supported, informed, and treated with dignity throughout the process. Data Management & Compliance Gather, review, and verify incoming Employee Liability Information (ELI) from the outgoing contractor. Maintain accurate records of all TUPE documentation, including attendance at consultations, employee queries, and decisions. Track ELI amendments and ensure updates are communicated to HR and Operations. Support GDPR‑compliant handling of personal data. Ensure all activities align with TUPE legal requirements and internal policies. Mobilisation Support Work with the Mobilisation Manager to maintain TUPE timelines and milestones. Prepare personnel information for onboarding, payroll set‑up, and training schedules. Assist with issuing new starter documentation (contracts, welcome packs, site rules). Help coordinate induction and onboarding arrangements for transferring employees. Liaise with site managers, union representatives, and outgoing contractors where required. Communication & Reporting Provide daily / weekly TUPE progress updates to HR and the mobilisation team. Escalate risks, employee concerns, or potential disputes promptly. Support the creation of briefing materials, communication plans, and staff notices. Support post‑transfer follow‑up to ensure any outstanding issues are resolved. 3. Key Skills & Experience Required Essential Experience in HR, employee relations, or people‑focused roles. Strong understanding of TUPE processes or previous involvement in mobilisation or transitions. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Ability to maintain confidentiality and manage sensitive information. Confidence in speaking with employees at all levels. Good administrative and record‑keeping abilities. Desirable Direct experience coordinating TUPE consultations. Knowledge of employment law relating to TUPE. Experience working in cleaning, FM, or service‑sector environments. HR qualification (CIPD Level 3+) or equivalent experience 5. Working Requirements Temporary contract aligned to mobilisation timelines. Flexibility to travel to sites and attend consultation sessions. May require early mornings, evenings, or weekend availability depending on workforce shift patterns. Location : Dartford, London Salary : £40,000 Please note, This is a Fixed Term position for a 3 month role, this is the annual salary and all roles are interim only. #J-18808-Ljbffr


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