Trade Counter Assistant
1 week ago
OverviewROLE: Trade Counter Assistant / DriverHOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday RotaSALARY: £27,936 basic salary per yearBONUS/OTE: Realistic total earning potential of up to £31,536 per yearBASE: Site BasedEurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.What Our Trade Counter Assistants DoOur Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operationsResponsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customersProvide exceptional customer service and support to new and existing customersPicking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vansResponsible for route planning, safe driving and keeping the Company vehicle cleanSupporting the Branch Manager with actions and activities on time, in fullCompliance with Health and Safety, company policies and proceduresEnsure excellence in customer service, operational standards and Branch sales targets are achievedSupport the delivery of sales targets whilst developing and maintaining positive customer relationshipsAssist with the delivery of branch operationsProvide support and assistance to Branch colleagues as requiredMaintain branch standards - including warehouse and stock management, front of house cleanliness and point of saleWhat We Need From Our Trade Counter AssistantsPassion and energy to deliver exceptional customer service and achieve business targetsA hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customersA commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happyGood organisational skills, with ability to prioritise and use own initiativeConfident IT user, with experience of MS Office and industry standard software eg SAPA full and valid driving license is essential, and a FLT licence could be a distinct advantagePrevious branch stock take experience could be a distinct advantageComfortable to work in a small team and on occasion, aloneExperience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantageWhat We Offer Our Trade Counter AssistantsYou will be rewarded with a very competitive basic salaryAn excellent monthly bonus scheme25 days holiday, plus statutory holidays - normally 33 days in total each yearFree Healthcare plan for all employeesEnhanced Maternity and Paternity benefitFree Life Assurance Plan of 3x your Annual SalaryChristmas shutdownOption to join the Eurocell Share Save Scheme at discounted rates, and share in our company successCompany Pension PlanEmployee discount on Eurocell productsDiscounts across many well-known online and high street retailersA blend of training, including e-learning and on the job training to help your career developmentCare First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need itColleague Referral Programme; we pay you for successfully referring people to join our teamExcellent opportunities to grow with us, and progress your career #J-18808-Ljbffr
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