Level 3 Business Administration Apprentice

6 days ago


Bridgnorth, United Kingdom Indevor Group Full time

Level 3 Business Administration Apprentice Join Indevor Group as a Level 3 Business Administration Apprentice and help us deliver innovative solutions to the house‑building industry. Role Overview As a Client Account Administrator, you’ll provide essential administrative support to the Client Account Management team, ensuring the smooth running of day‑to‑day operations. You’ll play a key role in handling client communications, maintaining accurate records, and supporting the delivery of high‑quality service to clients. Your role will involve managing information across multiple systems, coordinating documentation, and assisting in the organisation of client accounts. By ensuring accuracy, efficiency, and compliance in all administrative tasks, you’ll help the team deliver a seamless client experience and uphold the business’s professional reputation. Responsibilities Communication management – Handle incoming calls and emails, ensuring queries are actioned promptly or directed to the right person. Document organisation – Manage inbound and outbound correspondence, keeping paperwork and digital files organised and accessible. Record keeping – File and maintain accurate records, both digitally and on paper, to support smooth account management. Data entry and updates – Input, update, and maintain information on spreadsheets, databases, and other systems. Client account support – Keep client account records accurate and up to date within management systems. Document preparation – Assist in preparing reports, documents, and meeting materials for the Client Account Managers. Team scheduling – Support with booking and coordinating meetings, calls, and appointments. Compliance awareness – Ensure all information is handled in line with GDPR and company data protection policies. General administration – Undertake a range of other administrative tasks as required to support the team. Key Qualities Reliable and punctual – able to manage time and show commitment to the role. Willing to learn – open to training and developing new skills. Positive attitude – enthusiastic and motivated to support the team. Good attention to detail – careful when completing tasks and following instructions. Friendly and approachable – able to work well with colleagues and communicate clearly. Organised – able to keep tasks, paperwork, and information in order. Basic IT skills – comfortable using Outlook, Word, Excel, and online systems. Ambitious and goal‑oriented – keen to build a career and progress within the business. What We Offer Comprehensive training and ongoing support to help you excel in your role. Unlimited career development opportunities. Performance‑based financial rewards recognising your contribution and results. Opportunities to travel both within the UK and internationally. A dynamic and supportive team culture where your ideas and input are valued. Participation in charity initiatives and team‑building activities. A chance to work with an award‑winning, high‑performing team. Job Details Job Types: Full‑time, Permanent Pay: £15,311.40‑£16,000 per annum Additional Pay: Performance bonus Schedule: 8‑hour shift, Day shift, Monday to Friday, No weekends Work Authorisation: United Kingdom (required) Work Location: In person – Chorley Contact Contact Ashlea Harwood, Group HR Manager – Human Resources (Chorley). #J-18808-Ljbffr



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