Account Handler

2 weeks ago


Greater London, United Kingdom Jensten Full time

Account Handler (FINPRO) Jensten – Join our team as an Account Handler in the Financial & Professional Risk (FINPRO) division, working from the Marlow House office in Central London (flexible hybrid options). Your role is to retain and grow a book of long‑standing Professional Indemnity clients, identifying new development opportunities. Responsibilities Handle renewals and mid‑term adjustments by assessing risk and claims information, obtaining additional details from clients and securing quotations from insurers. Present renewal quotations to customers promptly and chase instructions to achieve an optimum profitable renewal retention rate within set timescales. Develop and sustain effective relationships with clients, analysing their needs and proposing suitable solutions. Respond promptly to client queries and record all communications accurately. Attend joint visits with the Senior Account Executive. Qualifications Insurance background – handling both Retail & Wholesale clients. Professional Indemnity experience (ideally). Experience as an Account Handler with a progressive Insurance background. Experience working with insurers and clients. Relevant qualifications (e.g. Cert CII) or working towards (ideally). Great customer service skills and excellent telephone manner. Drive and genuine passion to learn and develop within Insurance. Ability to use initiative, multi‑task, updating relevant systems and admin. Acturis systems knowledge & experience (ideally). Rewards & Benefits Competitive salary with an annual pay review and bonus scheme. Flexibility with hybrid working options (3 days in the office, 2 days from home after settling in). 27 days annual leave, including a birthday day and a religious holiday of your choice, plus bank holidays. Auto‑enrolment into an excellent pension scheme (5% employer‑matched contribution). Flex‑benefits – a range of flexible benefits to choose from, most important to you. Group Life Assurance cover – a massive X4 of salary. 3 months maternity, paternity & adoption leave fully paid. Professional qualification study support relevant to your role and career. Perks at work – discounts on cinema tickets, meals out, luxury items, etc. Holiday purchase scheme – up to 5 days annually. About Us Launched in 2018, Jensten is one of the UK’s largest independent broking groups. Growing organically and through strategic acquisition, we now place over £650m GWP into the market via retail insurance broking, Lloyd’s and London Market broking, and specialist underwriting arms. Our culture balances scale, ambition and expertise with people‑centric focus, making us an exciting workplace for those who thrive on delivery and innovation. Employment Details Location: London, England, United Kingdom Employment type: Full‑time Seniority level: Entry level #J-18808-Ljbffr


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